Login

Cart

Your cart is empty
Videl USA 30" Griddle Cart
Videl USA

Videl USA 30" Griddle Cart

Sale price$1,322.00 USD
1000 in stock

Transform your outdoor cooking experience with the versatile Videl USA 30" Griddle Cart, designed to create the perfect mobile outdoor kitchen station. This premium powder-coated cart provides the ideal foundation for your griddle cooking setup, offering professional-grade mobility and storage while maintaining the sophisticated style and durability expected from Videl USA outdoor kitchen products.

Professional Mobile Kitchen Solution

The 30" Griddle Cart represents the perfect balance of functionality and portability, allowing you to create a complete outdoor cooking station wherever your entertaining needs take you. The mobile design features smooth-rolling casters that enable easy positioning and repositioning, making it ideal for outdoor gatherings, tailgating, camping, or simply moving your cooking station to follow the shade or optimize your outdoor space layout.

The substantial 30-inch platform provides ample space for most standard griddles while offering additional storage and workspace for cooking essentials and food preparation.

Premium Construction & Finishing

Every detail of the 30" Griddle Cart has been crafted with uncompromised quality and longevity in mind. The durable powder-coated finish provides superior weather resistance while maintaining its premium appearance through years of outdoor use, ensuring your investment continues to enhance your outdoor cooking experience with lasting beauty and functionality.

The robust construction ensures stable support for your griddle and cooking activities while maintaining the mobility needed for versatile outdoor entertaining scenarios.

Versatile Storage & Workspace

Beyond providing a stable platform for your griddle, this cart offers thoughtfully designed storage options to keep your outdoor cooking essentials organized and easily accessible. The integrated storage compartments provide convenient space for cooking utensils, seasonings, plates, and other grilling accessories.

Additional workspace areas offer room for food preparation, plating, and serving, creating a complete mobile outdoor kitchen that enhances your cooking efficiency and entertaining capabilities.

Easy Mobility Features

The professional-grade caster system ensures smooth movement across various outdoor surfaces, from patios and decks to grass and gravel areas. The wheels are designed to handle the weight of the cart plus griddle while providing stable positioning when stationary, giving you the best of both mobility and stability.

Locking mechanisms on the casters ensure the cart stays securely in place during cooking activities, providing the stability needed for safe and effective griddle operation.

Product Specifications

  • Cart Dimensions: 30-Inch Platform for Standard Griddle Compatibility
  • Construction: Premium Steel Frame with Powder Coated Finish
  • Mobility: Professional-grade caster system with locking wheels
  • Storage: Integrated compartments for cooking essentials
  • Finish: Durable Powder Coated for Weather Resistance
  • Compatibility: Designed for most 30-inch griddles (sold separately)
  • Assembly: Straightforward setup with included hardware

What's Included

  • 30" Griddle Cart: Complete mobile cart with powder-coated finish
  • Professional Caster System: Four heavy-duty wheels with locking mechanisms
  • Storage Components: Integrated shelves and compartments for organization
  • Assembly Hardware: All necessary fasteners and connection components
  • Setup Instructions: Comprehensive assembly and usage guide

Custom Griddle Compatibility

The cart is engineered to accommodate most standard 30-inch griddles, providing a universal platform that works with various griddle brands and styles. This flexibility allows you to choose the griddle that best meets your cooking preferences while ensuring a secure, stable mounting platform.

Please Note: Griddle sold separately - This cart provides the mobile platform and storage solution, allowing you to select the griddle that perfectly matches your outdoor cooking needs and preferences.

Quality Assurance and Durability

Engineered with commercial-grade construction techniques and premium materials that ensure consistent performance and longevity. The weather-resistant powder coating and robust frame construction maintain structural integrity and appearance through extended outdoor exposure, providing reliable service for years of outdoor cooking adventures.

Versatile Usage Applications

Perfect for backyard entertaining, tailgating events, camping trips, outdoor catering, food truck operations, portable outdoor kitchens, and any scenario where mobile griddle cooking capabilities are desired. The professional appearance and functionality make it suitable for both casual and commercial outdoor cooking applications.

Shipping & Return Policies

Shipping Process

At Backyard Ember, we strive to deliver your premium Videl USA products efficiently. Most items ship from our warehouse, ensuring prompt delivery throughout the continental United States. Custom-finished items or manufacturer-direct shipments may require additional processing time.

Made-to-Order Lead Times

For products from The Outdoor Plus:

  • We are a MADE-TO-ORDER manufacturer
  • We start building once we receive payment
  • Components take 1-3 weeks to make
  • Complete units take 2-4 weeks to make

Standard Ground Shipping

  • Items under 150 pounds typically ship via FedEx, UPS, or similar carriers
  • Tracking information will be provided via email once your order ships
  • Please inspect all deliveries promptly and report any damage with photos to our customer service team

Standard Freight Shipping

  • Items over 150 pounds ship via specialized freight carriers
  • Free curbside delivery with lift gate service included
  • The carrier will contact you to schedule delivery (valid phone number required)
  • Inspect all freight shipments upon delivery and note any damage to the delivery receipt
  • Backyard Ember is not responsible for damages not reported at the time of delivery

Shipping Options

  • $8.95 Flat Rate Shipping: Orders under $99 ship for just $8.95 within the contiguous 48 states
  • Free Standard Shipping: All orders over $99 qualify for free standard shipping within the contiguous 48 states
  • Expedited Shipping: Available for most items at additional cost; contact our customer service team regarding the price

Freight Damage

  • Customer must notify us within 48 hours of receipt
  • If damage is seen upon delivery, REFUSE delivery of the product and let the delivery personnel know of those damages
  • Email support@backyardember.com along with any related photos, videos, documents, or any other material that will help with the report

Incorrect Item

  • Report the incident within 48 hours of receipt
  • Email support@backyardember.com along with any related photos, videos, or documents

Return Policy

Return Eligibility

  • Items must be unused, unassembled, and in original packaging with all components
  • Return requests must be submitted within 30 days of delivery
  • Approved returns must be shipped back within 14 days of return authorization

Cancellation Policy for The Outdoor Plus Products

  • You have 24-48 hours from when you place your order to cancel without a fee
  • Any cancellation AFTER 48 hours will result in a 25% restocking fee and orders will be processed as Store Credit
  • Customer is NOT responsible for finalizing their purchase

Non-Returnable Items

  • Custom or made-to-order fire features and accessories
  • Items that have been used, assembled, or modified
  • Clearance or final sale merchandise
  • Fire glass, lava rock, and other fire media once opened
  • Certain brands or items marked as non-returnable in product description
  • NO RETURNS on custom orders from The Outdoor Plus

Qualifying Returns for The Outdoor Plus Products

  • To be eligible, you must notify us within 48 hours if you wish to cancel or exchange the product
  • A qualifying return applies to a customer who made the order by mistake and must be reviewed by The Outdoor Plus
  • Payment will be issued in the form of a check by default
  • If customer prefers refund to their credit card, a 3.5% processing fee will be applied (CANNOT BE WAIVED)

Manufacturer Defects & Shipping Damage

  • For suspected manufacturer defects, our team will first attempt repair solutions
  • If repair isn't feasible, we'll assist with the replacement according to manufacturer warranty terms
  • Shipping damage must be noted upon delivery and reported immediately with photos

Return Process

  1. Complete our online return request form
  2. Include order number and reason for return
  3. Our team will review your request (photos may be required)
  4. If approved, you'll receive return authorization and shipping instructions
  5. Package item securely in original packaging with all components
  6. Attach provided return label(s) and ship via specified carrier

Refunds & Fees

  • Refunds are processed after item inspection at our warehouse
  • Original shipping costs are non-refundable
  • Return shipping costs are the customer's responsibility unless otherwise specified
  • A 25% restocking fee may apply to non-defective returns
  • Refunds will be issued to the original payment method within 5-7 business days

For assistance with any shipping or return issues, please contact our customer service team at support@backyardember.com or call 1-737-400-0248.

Based on 4 reviews
100%
(4)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
R
Backyard Ember
Raphael T.N
Amazing website

The layout of the store is amazing and user friendly. I was able to easily navigate the products and brands. Amazing customer support aswell 👍🏾

R
Backyard Ember
Ronda H
Wonderful site

Very nice site. Easy to navigate. Very complementary to the products offered.

M
Backyard Ember
May
Beautiful site and smooth experience

Really impressed with how easy it was to browse everything. The fire and water features are stunning. Exactly the kind of vibe I’d want for a modern backyard. Loved how organized the categories were and the Learning Center had great inspo too. Would definitely recommend if you’re looking to upgrade your outdoor space.

J
Backyard Ember
John S from California
Very Professional!

Great website, easy to navigate, user friendly, and the customer service is fast and responsive. I would definitely recommend.

FAST & FREE SHIPPING

We guarantee premium delivery of your investment. Our expert team processes all orders within 48 hours, ensuring the exceptional service you deserve.

LOWEST PRICE MATCH

Unrivaled value, guaranteed. Found a lower price for the same premium item? We'll not only match it—we'll beat it, ensuring superior quality at the best rate.

SPEAK TO LIVE A AGENT

Our expert team provides personalized support for your premium purchase. Connect via call, email, or live chat for immediate assistance with any inquiry.
{"id":8204295962824,"title":"Videl USA 30\" Griddle Cart","handle":"videl-usa-30-griddle-cart-powder-coated-griddle-sold-seperately","description":"\u003cp class=\"whitespace-normal break-words\"\u003eTransform your outdoor cooking experience with the versatile Videl USA 30\" Griddle Cart, designed to create the perfect mobile outdoor kitchen station. This premium powder-coated cart provides the ideal foundation for your griddle cooking setup, offering professional-grade mobility and storage while maintaining the sophisticated style and durability expected from Videl USA outdoor kitchen products.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eProfessional Mobile Kitchen Solution\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eThe 30\" Griddle Cart represents the perfect balance of functionality and portability, allowing you to create a complete outdoor cooking station wherever your entertaining needs take you. The mobile design features smooth-rolling casters that enable easy positioning and repositioning, making it ideal for outdoor gatherings, tailgating, camping, or simply moving your cooking station to follow the shade or optimize your outdoor space layout.\u003c\/p\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eThe substantial 30-inch platform provides ample space for most standard griddles while offering additional storage and workspace for cooking essentials and food preparation.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003ePremium Construction \u0026amp; Finishing\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eEvery detail of the 30\" Griddle Cart has been crafted with uncompromised quality and longevity in mind. The durable powder-coated finish provides superior weather resistance while maintaining its premium appearance through years of outdoor use, ensuring your investment continues to enhance your outdoor cooking experience with lasting beauty and functionality.\u003c\/p\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eThe robust construction ensures stable support for your griddle and cooking activities while maintaining the mobility needed for versatile outdoor entertaining scenarios.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eVersatile Storage \u0026amp; Workspace\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eBeyond providing a stable platform for your griddle, this cart offers thoughtfully designed storage options to keep your outdoor cooking essentials organized and easily accessible. The integrated storage compartments provide convenient space for cooking utensils, seasonings, plates, and other grilling accessories.\u003c\/p\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eAdditional workspace areas offer room for food preparation, plating, and serving, creating a complete mobile outdoor kitchen that enhances your cooking efficiency and entertaining capabilities.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eEasy Mobility Features\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eThe professional-grade caster system ensures smooth movement across various outdoor surfaces, from patios and decks to grass and gravel areas. The wheels are designed to handle the weight of the cart plus griddle while providing stable positioning when stationary, giving you the best of both mobility and stability.\u003c\/p\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eLocking mechanisms on the casters ensure the cart stays securely in place during cooking activities, providing the stability needed for safe and effective griddle operation.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eProduct Specifications\u003c\/h2\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eCart Dimensions:\u003c\/strong\u003e 30-Inch Platform for Standard Griddle Compatibility\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eConstruction:\u003c\/strong\u003e Premium Steel Frame with Powder Coated Finish\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eMobility:\u003c\/strong\u003e Professional-grade caster system with locking wheels\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eStorage:\u003c\/strong\u003e Integrated compartments for cooking essentials\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eFinish:\u003c\/strong\u003e Durable Powder Coated for Weather Resistance\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eCompatibility:\u003c\/strong\u003e Designed for most 30-inch griddles (sold separately)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eAssembly:\u003c\/strong\u003e Straightforward setup with included hardware\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eWhat's Included\u003c\/h2\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003e30\" Griddle Cart:\u003c\/strong\u003e Complete mobile cart with powder-coated finish\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eProfessional Caster System:\u003c\/strong\u003e Four heavy-duty wheels with locking mechanisms\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eStorage Components:\u003c\/strong\u003e Integrated shelves and compartments for organization\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eAssembly Hardware:\u003c\/strong\u003e All necessary fasteners and connection components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eSetup Instructions:\u003c\/strong\u003e Comprehensive assembly and usage guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eCustom Griddle Compatibility\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eThe cart is engineered to accommodate most standard 30-inch griddles, providing a universal platform that works with various griddle brands and styles. This flexibility allows you to choose the griddle that best meets your cooking preferences while ensuring a secure, stable mounting platform.\u003c\/p\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003e\u003cstrong\u003ePlease Note: Griddle sold separately\u003c\/strong\u003e - This cart provides the mobile platform and storage solution, allowing you to select the griddle that perfectly matches your outdoor cooking needs and preferences.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eQuality Assurance and Durability\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eEngineered with commercial-grade construction techniques and premium materials that ensure consistent performance and longevity. The weather-resistant powder coating and robust frame construction maintain structural integrity and appearance through extended outdoor exposure, providing reliable service for years of outdoor cooking adventures.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eVersatile Usage Applications\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003ePerfect for backyard entertaining, tailgating events, camping trips, outdoor catering, food truck operations, portable outdoor kitchens, and any scenario where mobile griddle cooking capabilities are desired. The professional appearance and functionality make it suitable for both casual and commercial outdoor cooking applications.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eShipping \u0026amp; Return Policies\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eShipping Process\u003c\/h3\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eAt Backyard Ember, we strive to deliver your premium Videl USA products efficiently. Most items ship from our warehouse, ensuring prompt delivery throughout the continental United States. Custom-finished items or manufacturer-direct shipments may require additional processing time.\u003c\/p\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eMade-to-Order Lead Times\u003c\/h3\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eFor products from The Outdoor Plus:\u003c\/p\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWe are a MADE-TO-ORDER manufacturer\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWe start building once we receive payment\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComponents take 1-3 weeks to make\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComplete units take 2-4 weeks to make\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStandard Ground Shipping\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems under 150 pounds typically ship via FedEx, UPS, or similar carriers\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTracking information will be provided via email once your order ships\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePlease inspect all deliveries promptly and report any damage with photos to our customer service team\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStandard Freight Shipping\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems over 150 pounds ship via specialized freight carriers\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFree curbside delivery with lift gate service included\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eThe carrier will contact you to schedule delivery (valid phone number required)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eInspect all freight shipments upon delivery and note any damage to the delivery receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBackyard Ember is not responsible for damages not reported at the time of delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eShipping Options\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e$8.95 Flat Rate Shipping: Orders under $99 ship for just $8.95 within the contiguous 48 states\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFree Standard Shipping: All orders over $99 qualify for free standard shipping within the contiguous 48 states\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eExpedited Shipping: Available for most items at additional cost; contact our customer service team regarding the price\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eFreight Damage\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustomer must notify us within 48 hours of receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf damage is seen upon delivery, REFUSE delivery of the product and let the delivery personnel know of those damages\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEmail \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Email\" href=\"mailto:support@backyardember.com\" class=\"underline\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e along with any related photos, videos, documents, or any other material that will help with the report\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eIncorrect Item\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReport the incident within 48 hours of receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEmail \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Email\" href=\"mailto:support@backyardember.com\" class=\"underline\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e along with any related photos, videos, or documents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eReturn Policy\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eReturn Eligibility\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems must be unused, unassembled, and in original packaging with all components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReturn requests must be submitted within 30 days of delivery\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eApproved returns must be shipped back within 14 days of return authorization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eCancellation Policy for The Outdoor Plus Products\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eYou have 24-48 hours from when you place your order to cancel without a fee\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAny cancellation AFTER 48 hours will result in a 25% restocking fee and orders will be processed as Store Credit\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustomer is NOT responsible for finalizing their purchase\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eNon-Returnable Items\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustom or made-to-order fire features and accessories\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems that have been used, assembled, or modified\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eClearance or final sale merchandise\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFire glass, lava rock, and other fire media once opened\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCertain brands or items marked as non-returnable in product description\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eNO RETURNS on custom orders from The Outdoor Plus\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eQualifying Returns for The Outdoor Plus Products\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTo be eligible, you must notify us within 48 hours if you wish to cancel or exchange the product\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eA qualifying return applies to a customer who made the order by mistake and must be reviewed by The Outdoor Plus\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePayment will be issued in the form of a check by default\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf customer prefers refund to their credit card, a 3.5% processing fee will be applied (CANNOT BE WAIVED)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eManufacturer Defects \u0026amp; Shipping Damage\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFor suspected manufacturer defects, our team will first attempt repair solutions\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf repair isn't feasible, we'll assist with the replacement according to manufacturer warranty terms\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eShipping damage must be noted upon delivery and reported immediately with photos\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eReturn Process\u003c\/h3\u003e\n\u003col class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComplete our online return request form\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eInclude order number and reason for return\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOur team will review your request (photos may be required)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf approved, you'll receive return authorization and shipping instructions\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePackage item securely in original packaging with all components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAttach provided return label(s) and ship via specified carrier\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eRefunds \u0026amp; Fees\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRefunds are processed after item inspection at our warehouse\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOriginal shipping costs are non-refundable\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReturn shipping costs are the customer's responsibility unless otherwise specified\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eA 25% restocking fee may apply to non-defective returns\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRefunds will be issued to the original payment method within 5-7 business days\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eFor assistance with any shipping or return issues, please contact our customer service team at \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Email\" href=\"mailto:support@backyardember.com\" class=\"underline\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e or call \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Phone\" href=\"tel:7374000284\" target=\"_blank\"\u003e1-737-400-0248.\u003c\/a\u003e\u003c\/p\u003e","published_at":"2025-05-27T03:44:21-05:00","created_at":"2025-05-01T02:19:57-05:00","vendor":"Videl USA","type":"BBQ Accessories","tags":["30\"","BBQ Accessories","Burner Accessories","Cooking Accessories","Griddle Cart","Outdoor Kitchen","Outdoor Kitchens","Powder Coated","Videl USA"],"price":132200,"price_min":132200,"price_max":132200,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":44611500736712,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"DG-30CARTPC","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Videl USA 30\" Griddle Cart","public_title":null,"options":["Default Title"],"price":132200,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/backyardember.com\/cdn\/shop\/files\/30_Griddle_Cart_1.png?v=1748335236"],"featured_image":"\/\/backyardember.com\/cdn\/shop\/files\/30_Griddle_Cart_1.png?v=1748335236","options":["Title"],"media":[{"alt":null,"id":29793189626056,"position":1,"preview_image":{"aspect_ratio":1.0,"height":1600,"width":1600,"src":"\/\/backyardember.com\/cdn\/shop\/files\/30_Griddle_Cart_1.png?v=1748335236"},"aspect_ratio":1.0,"height":1600,"media_type":"image","src":"\/\/backyardember.com\/cdn\/shop\/files\/30_Griddle_Cart_1.png?v=1748335236","width":1600}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp class=\"whitespace-normal break-words\"\u003eTransform your outdoor cooking experience with the versatile Videl USA 30\" Griddle Cart, designed to create the perfect mobile outdoor kitchen station. This premium powder-coated cart provides the ideal foundation for your griddle cooking setup, offering professional-grade mobility and storage while maintaining the sophisticated style and durability expected from Videl USA outdoor kitchen products.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eProfessional Mobile Kitchen Solution\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eThe 30\" Griddle Cart represents the perfect balance of functionality and portability, allowing you to create a complete outdoor cooking station wherever your entertaining needs take you. The mobile design features smooth-rolling casters that enable easy positioning and repositioning, making it ideal for outdoor gatherings, tailgating, camping, or simply moving your cooking station to follow the shade or optimize your outdoor space layout.\u003c\/p\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eThe substantial 30-inch platform provides ample space for most standard griddles while offering additional storage and workspace for cooking essentials and food preparation.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003ePremium Construction \u0026amp; Finishing\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eEvery detail of the 30\" Griddle Cart has been crafted with uncompromised quality and longevity in mind. The durable powder-coated finish provides superior weather resistance while maintaining its premium appearance through years of outdoor use, ensuring your investment continues to enhance your outdoor cooking experience with lasting beauty and functionality.\u003c\/p\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eThe robust construction ensures stable support for your griddle and cooking activities while maintaining the mobility needed for versatile outdoor entertaining scenarios.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eVersatile Storage \u0026amp; Workspace\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eBeyond providing a stable platform for your griddle, this cart offers thoughtfully designed storage options to keep your outdoor cooking essentials organized and easily accessible. The integrated storage compartments provide convenient space for cooking utensils, seasonings, plates, and other grilling accessories.\u003c\/p\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eAdditional workspace areas offer room for food preparation, plating, and serving, creating a complete mobile outdoor kitchen that enhances your cooking efficiency and entertaining capabilities.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eEasy Mobility Features\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eThe professional-grade caster system ensures smooth movement across various outdoor surfaces, from patios and decks to grass and gravel areas. The wheels are designed to handle the weight of the cart plus griddle while providing stable positioning when stationary, giving you the best of both mobility and stability.\u003c\/p\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eLocking mechanisms on the casters ensure the cart stays securely in place during cooking activities, providing the stability needed for safe and effective griddle operation.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eProduct Specifications\u003c\/h2\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eCart Dimensions:\u003c\/strong\u003e 30-Inch Platform for Standard Griddle Compatibility\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eConstruction:\u003c\/strong\u003e Premium Steel Frame with Powder Coated Finish\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eMobility:\u003c\/strong\u003e Professional-grade caster system with locking wheels\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eStorage:\u003c\/strong\u003e Integrated compartments for cooking essentials\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eFinish:\u003c\/strong\u003e Durable Powder Coated for Weather Resistance\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eCompatibility:\u003c\/strong\u003e Designed for most 30-inch griddles (sold separately)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eAssembly:\u003c\/strong\u003e Straightforward setup with included hardware\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eWhat's Included\u003c\/h2\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003e30\" Griddle Cart:\u003c\/strong\u003e Complete mobile cart with powder-coated finish\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eProfessional Caster System:\u003c\/strong\u003e Four heavy-duty wheels with locking mechanisms\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eStorage Components:\u003c\/strong\u003e Integrated shelves and compartments for organization\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eAssembly Hardware:\u003c\/strong\u003e All necessary fasteners and connection components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eSetup Instructions:\u003c\/strong\u003e Comprehensive assembly and usage guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eCustom Griddle Compatibility\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eThe cart is engineered to accommodate most standard 30-inch griddles, providing a universal platform that works with various griddle brands and styles. This flexibility allows you to choose the griddle that best meets your cooking preferences while ensuring a secure, stable mounting platform.\u003c\/p\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003e\u003cstrong\u003ePlease Note: Griddle sold separately\u003c\/strong\u003e - This cart provides the mobile platform and storage solution, allowing you to select the griddle that perfectly matches your outdoor cooking needs and preferences.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eQuality Assurance and Durability\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003eEngineered with commercial-grade construction techniques and premium materials that ensure consistent performance and longevity. The weather-resistant powder coating and robust frame construction maintain structural integrity and appearance through extended outdoor exposure, providing reliable service for years of outdoor cooking adventures.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eVersatile Usage Applications\u003c\/h2\u003e\n\u003cp class=\"whitespace-normal break-words\"\u003ePerfect for backyard entertaining, tailgating events, camping trips, outdoor catering, food truck operations, portable outdoor kitchens, and any scenario where mobile griddle cooking capabilities are desired. The professional appearance and functionality make it suitable for both casual and commercial outdoor cooking applications.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eShipping \u0026amp; Return Policies\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eShipping Process\u003c\/h3\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eAt Backyard Ember, we strive to deliver your premium Videl USA products efficiently. Most items ship from our warehouse, ensuring prompt delivery throughout the continental United States. Custom-finished items or manufacturer-direct shipments may require additional processing time.\u003c\/p\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eMade-to-Order Lead Times\u003c\/h3\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eFor products from The Outdoor Plus:\u003c\/p\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWe are a MADE-TO-ORDER manufacturer\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWe start building once we receive payment\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComponents take 1-3 weeks to make\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComplete units take 2-4 weeks to make\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStandard Ground Shipping\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems under 150 pounds typically ship via FedEx, UPS, or similar carriers\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTracking information will be provided via email once your order ships\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePlease inspect all deliveries promptly and report any damage with photos to our customer service team\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStandard Freight Shipping\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems over 150 pounds ship via specialized freight carriers\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFree curbside delivery with lift gate service included\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eThe carrier will contact you to schedule delivery (valid phone number required)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eInspect all freight shipments upon delivery and note any damage to the delivery receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBackyard Ember is not responsible for damages not reported at the time of delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eShipping Options\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e$8.95 Flat Rate Shipping: Orders under $99 ship for just $8.95 within the contiguous 48 states\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFree Standard Shipping: All orders over $99 qualify for free standard shipping within the contiguous 48 states\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eExpedited Shipping: Available for most items at additional cost; contact our customer service team regarding the price\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eFreight Damage\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustomer must notify us within 48 hours of receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf damage is seen upon delivery, REFUSE delivery of the product and let the delivery personnel know of those damages\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEmail \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Email\" href=\"mailto:support@backyardember.com\" class=\"underline\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e along with any related photos, videos, documents, or any other material that will help with the report\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eIncorrect Item\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReport the incident within 48 hours of receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEmail \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Email\" href=\"mailto:support@backyardember.com\" class=\"underline\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e along with any related photos, videos, or documents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eReturn Policy\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eReturn Eligibility\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems must be unused, unassembled, and in original packaging with all components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReturn requests must be submitted within 30 days of delivery\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eApproved returns must be shipped back within 14 days of return authorization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eCancellation Policy for The Outdoor Plus Products\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eYou have 24-48 hours from when you place your order to cancel without a fee\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAny cancellation AFTER 48 hours will result in a 25% restocking fee and orders will be processed as Store Credit\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustomer is NOT responsible for finalizing their purchase\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eNon-Returnable Items\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustom or made-to-order fire features and accessories\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems that have been used, assembled, or modified\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eClearance or final sale merchandise\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFire glass, lava rock, and other fire media once opened\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCertain brands or items marked as non-returnable in product description\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eNO RETURNS on custom orders from The Outdoor Plus\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eQualifying Returns for The Outdoor Plus Products\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTo be eligible, you must notify us within 48 hours if you wish to cancel or exchange the product\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eA qualifying return applies to a customer who made the order by mistake and must be reviewed by The Outdoor Plus\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePayment will be issued in the form of a check by default\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf customer prefers refund to their credit card, a 3.5% processing fee will be applied (CANNOT BE WAIVED)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eManufacturer Defects \u0026amp; Shipping Damage\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFor suspected manufacturer defects, our team will first attempt repair solutions\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf repair isn't feasible, we'll assist with the replacement according to manufacturer warranty terms\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eShipping damage must be noted upon delivery and reported immediately with photos\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eReturn Process\u003c\/h3\u003e\n\u003col class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComplete our online return request form\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eInclude order number and reason for return\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOur team will review your request (photos may be required)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf approved, you'll receive return authorization and shipping instructions\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePackage item securely in original packaging with all components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAttach provided return label(s) and ship via specified carrier\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eRefunds \u0026amp; Fees\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRefunds are processed after item inspection at our warehouse\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOriginal shipping costs are non-refundable\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReturn shipping costs are the customer's responsibility unless otherwise specified\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eA 25% restocking fee may apply to non-defective returns\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRefunds will be issued to the original payment method within 5-7 business days\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eFor assistance with any shipping or return issues, please contact our customer service team at \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Email\" href=\"mailto:support@backyardember.com\" class=\"underline\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e or call \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Phone\" href=\"tel:7374000284\" target=\"_blank\"\u003e1-737-400-0248.\u003c\/a\u003e\u003c\/p\u003e"}