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Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA Alta 72L Left Complete BBQ Island with Audio
Videl USA

Videl USA Alta 72L Left Complete BBQ Island with Audio

Sale price$10,191.00 USD
1000 in stock
Gas Type:

Gas Type

Transform your backyard into the ultimate entertainment destination with the Videl USA Alta - L - (Left) - 72-Inch Complete BBQ Island. This premium outdoor kitchen features an "L" shaped design that's as functional as it is stylish, where culinary craftsmanship meets entertainment for hosts who love to impress. 

Professional-Grade Grilling Performance

The heart of this BBQ island is the impressive Gran Fuego 36-Inch BBQ Grill, constructed from commercial-grade 304 stainless steel. This premium grill features four precision-engineered burners that ensure even cooking every time to help create culinary perfection right in the convenience of your own outdoor kitchen. 

The substantial cooking area provides 653 square inches of primary cooking space and an additional 207 square inches of secondary space, giving you a total of 860 square inches to prepare meals for large gatherings with ease. 

Thoughtfully Designed for Entertainers

The Alta 72L takes outdoor entertainment to the next level with built-in LED lighting and an integrated outdoor audio system. These features ensure your gatherings are well-lit and set to the perfect soundtrack, creating an immersive atmosphere for your guests. 

Spacious 36" double doors provide elegant and functional storage solutions for all your grilling accessories, offering easy access without compromising on style or functionality. 

Premium Construction & Finishing

Every detail of the Alta 72L has been crafted with quality and longevity in mind. The durable powder-coated exterior not only enhances the aesthetic appeal but also provides protection against the elements, ensuring your investment maintains its beauty season after season.

Crafted from high-quality materials and packed with innovative features, the Alta 72L offers uncompromised quality that represents true luxury in outdoor cooking. 

Advanced Grilling Technology

The Gran Fuego 36 is renowned for its high-end features like the HeatWave Chamber and CoolTouch Knobs, promising to deliver a cooking experience unlike any other. These innovative technologies ensure consistent heat distribution and comfortable operation even during intense grilling sessions.

Whether you need the sustained power of natural gas or the convenience of liquid propane, this grill can be configured to your needs. 

What's Included

  • Gran Fuego 36 - 36" 4 Burner Grill
  • 36" Double Doors
  • Outdoor Audio System
  • LED Lighting

Optional Accessories

  • Cutting Board
  • Barbecue Tools
  • Bottle Opener
  • Griddle Spatula
  • Rotisserie Kit
  • Electrical Outlet
  • Grill Grates
  • Stainless Steel Gas Burner
  • Onyx Sear Burner
  • Smoker Box
  • Grill Cover

Specifications

  • Overall Dimensions: (H) 36" x (W) 30" x (L) 72"
  • Powder Coated Finish
  • Available in Left Configuration

Shipping & Return Policies

Shipping Process

At Backyard Ember, we strive to deliver your premium Videl USA products efficiently. Most items ship from our warehouse, ensuring prompt delivery throughout the continental United States. Custom-finished items or manufacturer-direct shipments may require additional processing time.

Made-to-Order Lead Times

For products from The Outdoor Plus:

  • We are a MADE-TO-ORDER manufacturer
  • We start building once we receive payment
  • Components take 1-3 weeks to make
  • Complete units take 2-4 weeks to make

Standard Ground Shipping

  • Items under 150 pounds typically ship via FedEx, UPS, or similar carriers
  • Tracking information will be provided via email once your order ships
  • Please inspect all deliveries promptly and report any damage with photos to our customer service team

Standard Freight Shipping

  • Items over 150 pounds ship via specialized freight carriers
  • Free curbside delivery with lift gate service included
  • The carrier will contact you to schedule delivery (valid phone number required)
  • Inspect all freight shipments upon delivery and note any damage to the delivery receipt
  • Backyard Ember is not responsible for damages not reported at the time of delivery

Shipping Options

  • $8.95 Flat Rate Shipping: Orders under $99 ship for just $8.95 within the contiguous 48 states
  • Free Standard Shipping: All orders over $99 qualify for free standard shipping within the contiguous 48 states
  • Expedited Shipping: Available for most items at additional cost; contact our customer service team regarding the price

Freight Damage

  • Customer must notify us within 48 hours of receipt
  • If damage is seen upon delivery, REFUSE delivery of the product and let the delivery personnel know of those damages
  • Email support@backyardember.com along with any related photos, videos, documents, or any other material that will help with the report

Incorrect Item

  • Report the incident within 48 hours of receipt
  • Email support@backyardember.com along with any related photos, videos, or documents

Return Policy

Return Eligibility

  • Items must be unused, unassembled, and in original packaging with all components
  • Return requests must be submitted within 30 days of delivery
  • Approved returns must be shipped back within 14 days of return authorization

Cancellation Policy for The Outdoor Plus Products

  • You have 24-48 hours from when you place your order to cancel without a fee
  • Any cancellation AFTER 48 hours will result in a 25% restocking fee and orders will be processed as Store Credit
  • Customer is NOT responsible for finalizing their purchase

Non-Returnable Items

  • Custom or made-to-order fire features and accessories
  • Items that have been used, assembled, or modified
  • Clearance or final sale merchandise
  • Fire glass, lava rock, and other fire media once opened
  • Certain brands or items marked as non-returnable in product description
  • NO RETURNS on custom orders from The Outdoor Plus

Qualifying Returns for The Outdoor Plus Products

  • To be eligible, you must notify us within 48 hours if you wish to cancel or exchange the product
  • A qualifying return applies to a customer who made the order by mistake and must be reviewed by The Outdoor Plus
  • Payment will be issued in the form of a check by default
  • If customer prefers refund to their credit card, a 3.5% processing fee will be applied (CANNOT BE WAIVED)

Manufacturer Defects & Shipping Damage

  • For suspected manufacturer defects, our team will first attempt repair solutions
  • If repair isn't feasible, we'll assist with the replacement according to manufacturer warranty terms
  • Shipping damage must be noted upon delivery and reported immediately with photos

Return Process

  1. Complete our online return request form
  2. Include order number and reason for return
  3. Our team will review your request (photos may be required)
  4. If approved, you'll receive return authorization and shipping instructions
  5. Package item securely in original packaging with all components
  6. Attach provided return label(s) and ship via specified carrier

Refunds & Fees

  • Refunds are processed after item inspection at our warehouse
  • Original shipping costs are non-refundable
  • Return shipping costs are the customer's responsibility unless otherwise specified
  • A 25% restocking fee may apply to non-defective returns
  • Refunds will be issued to the original payment method within 5-7 business days

For assistance with any shipping or return issues, please contact our customer service team at support@backyardember.com or call 1-737-400-0248.

Documents and Downloads

Based on 4 reviews
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R
Backyard Ember
Raphael T.N
Amazing website

The layout of the store is amazing and user friendly. I was able to easily navigate the products and brands. Amazing customer support aswell 👍🏾

R
Backyard Ember
Ronda H
Wonderful site

Very nice site. Easy to navigate. Very complementary to the products offered.

M
Backyard Ember
May
Beautiful site and smooth experience

Really impressed with how easy it was to browse everything. The fire and water features are stunning. Exactly the kind of vibe I’d want for a modern backyard. Loved how organized the categories were and the Learning Center had great inspo too. Would definitely recommend if you’re looking to upgrade your outdoor space.

J
Backyard Ember
John S from California
Very Professional!

Great website, easy to navigate, user friendly, and the customer service is fast and responsive. I would definitely recommend.

FAST & FREE SHIPPING

We guarantee premium delivery of your investment. Our expert team processes all orders within 48 hours, ensuring the exceptional service you deserve.

LOWEST PRICE MATCH

Unrivaled value, guaranteed. Found a lower price for the same premium item? We'll not only match it—we'll beat it, ensuring superior quality at the best rate.

SPEAK TO LIVE A AGENT

Our expert team provides personalized support for your premium purchase. Connect via call, email, or live chat for immediate assistance with any inquiry.
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This premium outdoor kitchen features an \"L\" shaped design that's as functional as it is stylish, where culinary craftsmanship meets entertainment for hosts who love to impress. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eProfessional-Grade Grilling Performance\u003c\/h2\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eThe heart of this BBQ island is the impressive Gran Fuego 36-Inch BBQ Grill, constructed from commercial-grade 304 stainless steel. This premium grill features four precision-engineered burners that ensure even cooking every time to help create culinary perfection right in the convenience of your own outdoor kitchen. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eThe substantial cooking area provides 653 square inches of primary cooking space and an additional 207 square inches of secondary space, giving you a total of 860 square inches to prepare meals for large gatherings with ease. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eThoughtfully Designed for Entertainers\u003c\/h2\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eThe Alta 72L takes outdoor entertainment to the next level with built-in LED lighting and an integrated outdoor audio system. These features ensure your gatherings are well-lit and set to the perfect soundtrack, creating an immersive atmosphere for your guests. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eSpacious 36\" double doors provide elegant and functional storage solutions for all your grilling accessories, offering easy access without compromising on style or functionality. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003ePremium Construction \u0026amp; Finishing\u003c\/h2\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eEvery detail of the Alta 72L has been crafted with quality and longevity in mind. The durable powder-coated exterior not only enhances the aesthetic appeal but also provides protection against the elements, ensuring your investment maintains its beauty season after season.\u003c\/p\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eCrafted from high-quality materials and packed with innovative features, the Alta 72L offers uncompromised quality that represents true luxury in outdoor cooking. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eAdvanced Grilling Technology\u003c\/h2\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eThe Gran Fuego 36 is renowned for its high-end features like the HeatWave Chamber and CoolTouch Knobs, promising to deliver a cooking experience unlike any other. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex w-1\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003eThese innovative technologies ensure consistent heat distribution and comfortable operation even during intense grilling sessions.\u003c\/p\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eWhether you need the sustained power of natural gas or the convenience of liquid propane, this grill can be configured to your needs. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eWhat's Included\u003c\/h2\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGran Fuego 36 - 36\" 4 Burner Grill\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e36\" Double Doors\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOutdoor Audio System\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eLED Lighting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eOptional Accessories\u003c\/h2\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCutting Board\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBarbecue Tools\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBottle Opener\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGriddle Spatula\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRotisserie Kit\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eElectrical Outlet\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGrill Grates\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eStainless Steel Gas Burner\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOnyx Sear Burner\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eSmoker Box\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGrill Cover\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eSpecifications\u003c\/h2\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOverall Dimensions: (H) 36\" x (W) 30\" x (L) 72\"\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePowder Coated Finish\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAvailable in Left Configuration\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eShipping \u0026amp; Return Policies\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eShipping Process\u003c\/h3\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eAt Backyard Ember, we strive to deliver your premium Videl USA products efficiently. Most items ship from our warehouse, ensuring prompt delivery throughout the continental United States. Custom-finished items or manufacturer-direct shipments may require additional processing time.\u003c\/p\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eMade-to-Order Lead Times\u003c\/h3\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eFor products from The Outdoor Plus:\u003c\/p\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWe are a MADE-TO-ORDER manufacturer\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWe start building once we receive payment\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComponents take 1-3 weeks to make\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComplete units take 2-4 weeks to make\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStandard Ground Shipping\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems under 150 pounds typically ship via FedEx, UPS, or similar carriers\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTracking information will be provided via email once your order ships\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePlease inspect all deliveries promptly and report any damage with photos to our customer service team\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStandard Freight Shipping\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems over 150 pounds ship via specialized freight carriers\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFree curbside delivery with lift gate service included\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eThe carrier will contact you to schedule delivery (valid phone number required)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eInspect all freight shipments upon delivery and note any damage to the delivery receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBackyard Ember is not responsible for damages not reported at the time of delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eShipping Options\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e$8.95 Flat Rate Shipping: Orders under $99 ship for just $8.95 within the contiguous 48 states\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFree Standard Shipping: All orders over $99 qualify for free standard shipping within the contiguous 48 states\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eExpedited Shipping: Available for most items at additional cost; contact our customer service team regarding the price\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eFreight Damage\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustomer must notify us within 48 hours of receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf damage is seen upon delivery, REFUSE delivery of the product and let the delivery personnel know of those damages\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEmail \u003ca class=\"underline\" href=\"mailto:support@backyardember.com\" title=\"Backyard-Ember-Support-Email\" rel=\"noopener\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e along with any related photos, videos, documents, or any other material that will help with the report\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eIncorrect Item\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReport the incident within 48 hours of receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEmail \u003ca class=\"underline\" href=\"mailto:support@backyardember.com\" title=\"Backyard-Ember-Support-Email\" rel=\"noopener\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e along with any related photos, videos, or documents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eReturn Policy\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eReturn Eligibility\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems must be unused, unassembled, and in original packaging with all components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReturn requests must be submitted within 30 days of delivery\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eApproved returns must be shipped back within 14 days of return authorization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eCancellation Policy for The Outdoor Plus Products\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eYou have 24-48 hours from when you place your order to cancel without a fee\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAny cancellation AFTER 48 hours will result in a 25% restocking fee and orders will be processed as Store Credit\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustomer is NOT responsible for finalizing their purchase\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eNon-Returnable Items\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustom or made-to-order fire features and accessories\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems that have been used, assembled, or modified\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eClearance or final sale merchandise\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFire glass, lava rock, and other fire media once opened\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCertain brands or items marked as non-returnable in product description\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eNO RETURNS on custom orders from The Outdoor Plus\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eQualifying Returns for The Outdoor Plus Products\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTo be eligible, you must notify us within 48 hours if you wish to cancel or exchange the product\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eA qualifying return applies to a customer who made the order by mistake and must be reviewed by The Outdoor Plus\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePayment will be issued in the form of a check by default\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf customer prefers refund to their credit card, a 3.5% processing fee will be applied (CANNOT BE WAIVED)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eManufacturer Defects \u0026amp; Shipping Damage\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFor suspected manufacturer defects, our team will first attempt repair solutions\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf repair isn't feasible, we'll assist with the replacement according to manufacturer warranty terms\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eShipping damage must be noted upon delivery and reported immediately with photos\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eReturn Process\u003c\/h3\u003e\n\u003col class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComplete our online return request form\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eInclude order number and reason for return\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOur team will review your request (photos may be required)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf approved, you'll receive return authorization and shipping instructions\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePackage item securely in original packaging with all components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAttach provided return label(s) and ship via specified carrier\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eRefunds \u0026amp; Fees\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRefunds are processed after item inspection at our warehouse\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOriginal shipping costs are non-refundable\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReturn shipping costs are the customer's responsibility unless otherwise specified\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eA 25% restocking fee may apply to non-defective returns\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRefunds will be issued to the original payment method within 5-7 business days\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eFor assistance with any shipping or return issues, please contact our customer service team at \u003ca class=\"underline\" href=\"mailto:support@backyardember.com\" title=\"Backyard-Ember-Support-Email\" rel=\"noopener\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e or call \u003ca href=\"tel:7374000284\" title=\"Backyard-Ember-Support-Phone\" rel=\"noopener\" target=\"_blank\"\u003e1-737-400-0248.\u003c\/a\u003e\u003c\/p\u003e\n\u003ch2 class=\"whitespace-pre-wrap break-words\"\u003e\u003cspan\u003eDocuments and Downloads\u003c\/span\u003e\u003c\/h2\u003e\n\u003cblockquote\u003e\n\u003cdiv\u003e\u003cspan style=\"color: rgb(8, 95, 7);\"\u003e\u003ca title=\"VIDEL-Alta-72I-Call-Out-Sheets\" class=\"download-link\" rel=\"noopener noreferrer\" href=\"https:\/\/drive.google.com\/file\/d\/1f7Le7sbsZYckzm7pRJBSFazV-5SwVBY1\/view?usp=drive_link\" target=\"_blank\"\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003eAlta 72L - Sell Sheet\u003c\/span\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/a\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(5, 74, 4);\" title=\"videl-36in-double-doors-spec-sheet\" href=\"https:\/\/drive.google.com\/file\/d\/1roq0HwmHQg2vwHvBI2iRlaaipQuBy1qi\/view?usp=drive_link\" target=\"_blank\"\u003e36\" Double Doors Spec Sheet\u003c\/a\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(5, 74, 4);\" title=\"videl-grill-collection-36in-spec-sheet\" href=\"https:\/\/drive.google.com\/file\/d\/17hAf0AwFaW6u5mpku3keLwjYz4MzTfVO\/view?usp=drive_link\" target=\"_blank\"\u003e36\" Grill Spec Sheet\u003c\/a\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(5, 74, 4);\" title=\"videl-grill-collection-36in-spec-sheet\" href=\"https:\/\/drive.google.com\/file\/d\/17hAf0AwFaW6u5mpku3keLwjYz4MzTfVO\/view?usp=drive_link\" target=\"_blank\"\u003e36\" Grill Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(5, 74, 4);\" title=\"VIDEL_Gran_Fuego_36_-_Call_Out_Sheets\" href=\"https:\/\/drive.google.com\/file\/d\/13L3IrvujwTJ0Z981JvFSagTHy8yQEgJm\/view?usp=drive_link\" target=\"_blank\"\u003e36\" Grill Sell Sheet\u003c\/a\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/blockquote\u003e","published_at":"2025-05-02T10:11:07-05:00","created_at":"2025-05-01T02:20:09-05:00","vendor":"Videl USA","type":"BBQ Islands","tags":["36\" BBQ Grill","4 Burner","72\"","Alta - L - (Left)","BBQ Islands","Complete BBQ Island","Gran Fuego","Outdoor Audio System","Outdoor Kitchen","Powder Coated","Videl USA"],"price":1019100,"price_min":1019100,"price_max":1019100,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":44611503456456,"title":"Liquid Propane","option1":"Liquid 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class=\"whitespace-pre-wrap break-words\"\u003eTransform your backyard into the ultimate entertainment destination with the Videl USA Alta - L - (Left) - 72-Inch Complete BBQ Island. This premium outdoor kitchen features an \"L\" shaped design that's as functional as it is stylish, where culinary craftsmanship meets entertainment for hosts who love to impress. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eProfessional-Grade Grilling Performance\u003c\/h2\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eThe heart of this BBQ island is the impressive Gran Fuego 36-Inch BBQ Grill, constructed from commercial-grade 304 stainless steel. This premium grill features four precision-engineered burners that ensure even cooking every time to help create culinary perfection right in the convenience of your own outdoor kitchen. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eThe substantial cooking area provides 653 square inches of primary cooking space and an additional 207 square inches of secondary space, giving you a total of 860 square inches to prepare meals for large gatherings with ease. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eThoughtfully Designed for Entertainers\u003c\/h2\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eThe Alta 72L takes outdoor entertainment to the next level with built-in LED lighting and an integrated outdoor audio system. These features ensure your gatherings are well-lit and set to the perfect soundtrack, creating an immersive atmosphere for your guests. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eSpacious 36\" double doors provide elegant and functional storage solutions for all your grilling accessories, offering easy access without compromising on style or functionality. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003ePremium Construction \u0026amp; Finishing\u003c\/h2\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eEvery detail of the Alta 72L has been crafted with quality and longevity in mind. The durable powder-coated exterior not only enhances the aesthetic appeal but also provides protection against the elements, ensuring your investment maintains its beauty season after season.\u003c\/p\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eCrafted from high-quality materials and packed with innovative features, the Alta 72L offers uncompromised quality that represents true luxury in outdoor cooking. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eAdvanced Grilling Technology\u003c\/h2\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eThe Gran Fuego 36 is renowned for its high-end features like the HeatWave Chamber and CoolTouch Knobs, promising to deliver a cooking experience unlike any other. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex w-1\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003eThese innovative technologies ensure consistent heat distribution and comfortable operation even during intense grilling sessions.\u003c\/p\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eWhether you need the sustained power of natural gas or the convenience of liquid propane, this grill can be configured to your needs. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eWhat's Included\u003c\/h2\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGran Fuego 36 - 36\" 4 Burner Grill\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e36\" Double Doors\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOutdoor Audio System\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eLED Lighting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eOptional Accessories\u003c\/h2\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCutting Board\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBarbecue Tools\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBottle Opener\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGriddle Spatula\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRotisserie Kit\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eElectrical Outlet\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGrill Grates\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eStainless Steel Gas Burner\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOnyx Sear Burner\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eSmoker Box\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGrill Cover\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eSpecifications\u003c\/h2\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOverall Dimensions: (H) 36\" x (W) 30\" x (L) 72\"\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePowder Coated Finish\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAvailable in Left Configuration\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eShipping \u0026amp; Return Policies\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eShipping Process\u003c\/h3\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eAt Backyard Ember, we strive to deliver your premium Videl USA products efficiently. Most items ship from our warehouse, ensuring prompt delivery throughout the continental United States. Custom-finished items or manufacturer-direct shipments may require additional processing time.\u003c\/p\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eMade-to-Order Lead Times\u003c\/h3\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eFor products from The Outdoor Plus:\u003c\/p\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWe are a MADE-TO-ORDER manufacturer\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWe start building once we receive payment\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComponents take 1-3 weeks to make\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComplete units take 2-4 weeks to make\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStandard Ground Shipping\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems under 150 pounds typically ship via FedEx, UPS, or similar carriers\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTracking information will be provided via email once your order ships\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePlease inspect all deliveries promptly and report any damage with photos to our customer service team\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStandard Freight Shipping\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems over 150 pounds ship via specialized freight carriers\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFree curbside delivery with lift gate service included\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eThe carrier will contact you to schedule delivery (valid phone number required)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eInspect all freight shipments upon delivery and note any damage to the delivery receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBackyard Ember is not responsible for damages not reported at the time of delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eShipping Options\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e$8.95 Flat Rate Shipping: Orders under $99 ship for just $8.95 within the contiguous 48 states\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFree Standard Shipping: All orders over $99 qualify for free standard shipping within the contiguous 48 states\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eExpedited Shipping: Available for most items at additional cost; contact our customer service team regarding the price\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eFreight Damage\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustomer must notify us within 48 hours of receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf damage is seen upon delivery, REFUSE delivery of the product and let the delivery personnel know of those damages\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEmail \u003ca class=\"underline\" href=\"mailto:support@backyardember.com\" title=\"Backyard-Ember-Support-Email\" rel=\"noopener\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e along with any related photos, videos, documents, or any other material that will help with the report\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eIncorrect Item\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReport the incident within 48 hours of receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEmail \u003ca class=\"underline\" href=\"mailto:support@backyardember.com\" title=\"Backyard-Ember-Support-Email\" rel=\"noopener\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e along with any related photos, videos, or documents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eReturn Policy\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eReturn Eligibility\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems must be unused, unassembled, and in original packaging with all components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReturn requests must be submitted within 30 days of delivery\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eApproved returns must be shipped back within 14 days of return authorization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eCancellation Policy for The Outdoor Plus Products\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eYou have 24-48 hours from when you place your order to cancel without a fee\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAny cancellation AFTER 48 hours will result in a 25% restocking fee and orders will be processed as Store Credit\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustomer is NOT responsible for finalizing their purchase\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eNon-Returnable Items\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustom or made-to-order fire features and accessories\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems that have been used, assembled, or modified\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eClearance or final sale merchandise\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFire glass, lava rock, and other fire media once opened\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCertain brands or items marked as non-returnable in product description\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eNO RETURNS on custom orders from The Outdoor Plus\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eQualifying Returns for The Outdoor Plus Products\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTo be eligible, you must notify us within 48 hours if you wish to cancel or exchange the product\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eA qualifying return applies to a customer who made the order by mistake and must be reviewed by The Outdoor Plus\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePayment will be issued in the form of a check by default\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf customer prefers refund to their credit card, a 3.5% processing fee will be applied (CANNOT BE WAIVED)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eManufacturer Defects \u0026amp; Shipping Damage\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFor suspected manufacturer defects, our team will first attempt repair solutions\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf repair isn't feasible, we'll assist with the replacement according to manufacturer warranty terms\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eShipping damage must be noted upon delivery and reported immediately with photos\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eReturn Process\u003c\/h3\u003e\n\u003col class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComplete our online return request form\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eInclude order number and reason for return\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOur team will review your request (photos may be required)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf approved, you'll receive return authorization and shipping instructions\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePackage item securely in original packaging with all components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAttach provided return label(s) and ship via specified carrier\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eRefunds \u0026amp; Fees\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRefunds are processed after item inspection at our warehouse\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOriginal shipping costs are non-refundable\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReturn shipping costs are the customer's responsibility unless otherwise specified\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eA 25% restocking fee may apply to non-defective returns\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRefunds will be issued to the original payment method within 5-7 business days\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eFor assistance with any shipping or return issues, please contact our customer service team at \u003ca class=\"underline\" href=\"mailto:support@backyardember.com\" title=\"Backyard-Ember-Support-Email\" rel=\"noopener\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e or call \u003ca href=\"tel:7374000284\" title=\"Backyard-Ember-Support-Phone\" rel=\"noopener\" target=\"_blank\"\u003e1-737-400-0248.\u003c\/a\u003e\u003c\/p\u003e\n\u003ch2 class=\"whitespace-pre-wrap break-words\"\u003e\u003cspan\u003eDocuments and Downloads\u003c\/span\u003e\u003c\/h2\u003e\n\u003cblockquote\u003e\n\u003cdiv\u003e\u003cspan style=\"color: rgb(8, 95, 7);\"\u003e\u003ca title=\"VIDEL-Alta-72I-Call-Out-Sheets\" class=\"download-link\" rel=\"noopener noreferrer\" href=\"https:\/\/drive.google.com\/file\/d\/1f7Le7sbsZYckzm7pRJBSFazV-5SwVBY1\/view?usp=drive_link\" target=\"_blank\"\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003eAlta 72L - Sell Sheet\u003c\/span\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/a\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(5, 74, 4);\" title=\"videl-36in-double-doors-spec-sheet\" href=\"https:\/\/drive.google.com\/file\/d\/1roq0HwmHQg2vwHvBI2iRlaaipQuBy1qi\/view?usp=drive_link\" target=\"_blank\"\u003e36\" Double Doors Spec Sheet\u003c\/a\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(5, 74, 4);\" title=\"videl-grill-collection-36in-spec-sheet\" href=\"https:\/\/drive.google.com\/file\/d\/17hAf0AwFaW6u5mpku3keLwjYz4MzTfVO\/view?usp=drive_link\" target=\"_blank\"\u003e36\" Grill Spec Sheet\u003c\/a\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(5, 74, 4);\" title=\"videl-grill-collection-36in-spec-sheet\" href=\"https:\/\/drive.google.com\/file\/d\/17hAf0AwFaW6u5mpku3keLwjYz4MzTfVO\/view?usp=drive_link\" target=\"_blank\"\u003e36\" Grill Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(5, 74, 4);\" title=\"VIDEL_Gran_Fuego_36_-_Call_Out_Sheets\" href=\"https:\/\/drive.google.com\/file\/d\/13L3IrvujwTJ0Z981JvFSagTHy8yQEgJm\/view?usp=drive_link\" target=\"_blank\"\u003e36\" Grill Sell Sheet\u003c\/a\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/blockquote\u003e"}