Transform your gas grill into a versatile charcoal cooking powerhouse with the Videl USA Charcoal Tray, engineered to deliver authentic charcoal flavors and high-temperature searing capabilities to your outdoor cooking repertoire. This premium stainless steel accessory combines professional-grade construction with innovative design to provide the best of both gas convenience and charcoal flavor authenticity.
Professional-Grade Charcoal Performance
The Videl USA Charcoal Tray represents the perfect solution for adding genuine charcoal cooking capabilities to your gas grill setup. Precision-engineered to contain and distribute charcoal heat effectively, this professional-grade tray creates the intense, radiant heat that delivers authentic charcoal flavor and superior searing performance.
The substantial capacity accommodates various charcoal quantities and arrangements, providing flexibility for different cooking techniques from gentle indirect heat to intense direct grilling that creates perfect sear marks and smoky flavors.
Advanced Heat Management Design
Manufactured from premium-grade stainless steel, the Charcoal Tray delivers exceptional heat retention and distribution that maximizes charcoal efficiency while providing optimal cooking control. The carefully engineered design promotes proper airflow for consistent charcoal burning and temperature management.
The ventilation features ensure optimal oxygen flow for clean charcoal combustion, preventing smoldering that can create bitter flavors while maintaining the intense heat output that defines superior charcoal grilling performance.
Authentic Charcoal Flavor Enhancement
The Charcoal Tray enables the creation of genuine charcoal flavors that gas grilling alone cannot replicate, providing the distinctive taste and aroma that charcoal enthusiasts demand. The radiant heat from burning charcoal creates unique flavor compounds and cooking characteristics impossible to achieve with gas alone.
The concentrated heat zones allow for traditional charcoal cooking techniques including direct searing, indirect roasting, and temperature zone management that expand your outdoor cooking capabilities significantly.
Premium Stainless Steel Construction
Crafted from high-quality stainless steel materials, the Charcoal Tray delivers exceptional durability and heat resistance required for high-temperature charcoal cooking applications. The robust construction withstands extreme temperatures and repeated heating cycles while maintaining structural integrity.
The corrosion-resistant properties ensure long-term performance in outdoor environments, providing reliable charcoal cooking capabilities and maintaining appearance through countless grilling sessions and various weather conditions.
Product Specifications
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Construction: Premium-Grade Stainless Steel with Heat-Resistant Properties
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Capacity: Accommodates various charcoal quantities for flexible cooking options
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Heat Management: Optimized airflow design for consistent charcoal performance
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Temperature Resistance: Engineered for extreme charcoal heat applications
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Compatibility: Designed for Videl USA outdoor grills and BBQ systems
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Ventilation: Strategic airflow features for optimal charcoal combustion
What's Included
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Premium Charcoal Tray: Complete stainless steel charcoal containment system
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Professional Design: Optimized ventilation for efficient charcoal burning
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Usage Instructions: Guide for optimal charcoal selection and arrangement techniques
Versatile Charcoal Cooking Applications
Perfect for steaks requiring high-temperature searing, slow-cooked barbecue that benefits from charcoal smoke, vegetables that gain complexity from charcoal heat, and any grilled foods where authentic charcoal flavor enhances the culinary experience.
Enhanced Grilling Versatility
The addition of charcoal capabilities to your gas grill provides ultimate cooking flexibility, combining the convenience of gas ignition and control with the authentic flavors and intense heat that only charcoal can provide, creating the ideal hybrid cooking system.
Quality Assurance and Performance
Engineered with the same attention to quality and precision that defines all Videl USA outdoor cooking accessories. The premium materials and innovative design ensure consistent charcoal cooking performance and long-term reliability that meets professional standards.
Easy Integration Benefits
The straightforward design integrates seamlessly with existing gas grill setups, allowing you to add charcoal capabilities without compromising gas functionality. The removable tray design provides flexibility for switching between cooking methods as desired.
Superior Heat Output
Experience the intense, radiant heat that charcoal provides, enabling cooking techniques and flavor development that surpass standard gas grilling capabilities. The concentrated heat zones create optimal conditions for searing, browning, and flavor development.
Cleaning and Maintenance
The stainless steel construction facilitates easy ash removal and cleaning, with durable surfaces that withstand high temperatures and frequent use. The removable design allows for convenient maintenance and ash disposal between cooking sessions.
Professional Results Achievement
Create restaurant-quality grilled foods with authentic charcoal flavors, perfect sear marks, and the distinctive taste characteristics that define exceptional charcoal grilling. The professional heat output and flavor enhancement capabilities elevate your outdoor cooking to new levels.
Shipping & Return Policies
Shipping Process
At Backyard Ember, we strive to deliver your premium Videl USA products efficiently. Most items ship from our warehouse, ensuring prompt delivery throughout the continental United States. Custom-finished items or manufacturer-direct shipments may require additional processing time.
Made-to-Order Lead Times
For products from The Outdoor Plus:
- We are a MADE-TO-ORDER manufacturer
- We start building once we receive payment
- Components take 1-3 weeks to make
- Complete units take 2-4 weeks to make
Standard Ground Shipping
- Items under 150 pounds typically ship via FedEx, UPS, or similar carriers
- Tracking information will be provided via email once your order ships
- Please inspect all deliveries promptly and report any damage with photos to our customer service team
Standard Freight Shipping
- Items over 150 pounds ship via specialized freight carriers
- Free curbside delivery with lift gate service included
- The carrier will contact you to schedule delivery (valid phone number required)
- Inspect all freight shipments upon delivery and note any damage to the delivery receipt
- Backyard Ember is not responsible for damages not reported at the time of delivery
Shipping Options
- $8.95 Flat Rate Shipping: Orders under $99 ship for just $8.95 within the contiguous 48 states
- Free Standard Shipping: All orders over $99 qualify for free standard shipping within the contiguous 48 states
- Expedited Shipping: Available for most items at additional cost; contact our customer service team regarding the price
Freight Damage
- Customer must notify us within 48 hours of receipt
- If damage is seen upon delivery, REFUSE delivery of the product and let the delivery personnel know of those damages
- Email support@backyardember.com along with any related photos, videos, documents, or any other material that will help with the report
Incorrect Item
- Report the incident within 48 hours of receipt
- Email support@backyardember.com along with any related photos, videos, or documents
Return Policy
Return Eligibility
- Items must be unused, unassembled, and in original packaging with all components
- Return requests must be submitted within 30 days of delivery
- Approved returns must be shipped back within 14 days of return authorization
Cancellation Policy for The Outdoor Plus Products
- You have 24-48 hours from when you place your order to cancel without a fee
- Any cancellation AFTER 48 hours will result in a 25% restocking fee and orders will be processed as Store Credit
- Customer is NOT responsible for finalizing their purchase
Non-Returnable Items
- Custom or made-to-order fire features and accessories
- Items that have been used, assembled, or modified
- Clearance or final sale merchandise
- Fire glass, lava rock, and other fire media once opened
- Certain brands or items marked as non-returnable in product description
- NO RETURNS on custom orders from The Outdoor Plus
Qualifying Returns for The Outdoor Plus Products
- To be eligible, you must notify us within 48 hours if you wish to cancel or exchange the product
- A qualifying return applies to a customer who made the order by mistake and must be reviewed by The Outdoor Plus
- Payment will be issued in the form of a check by default
- If customer prefers refund to their credit card, a 3.5% processing fee will be applied (CANNOT BE WAIVED)
Manufacturer Defects & Shipping Damage
- For suspected manufacturer defects, our team will first attempt repair solutions
- If repair isn't feasible, we'll assist with the replacement according to manufacturer warranty terms
- Shipping damage must be noted upon delivery and reported immediately with photos
Return Process
- Complete our online return request form
- Include order number and reason for return
- Our team will review your request (photos may be required)
- If approved, you'll receive return authorization and shipping instructions
- Package item securely in original packaging with all components
- Attach provided return label(s) and ship via specified carrier
Refunds & Fees
- Refunds are processed after item inspection at our warehouse
- Original shipping costs are non-refundable
- Return shipping costs are the customer's responsibility unless otherwise specified
- A 25% restocking fee may apply to non-defective returns
- Refunds will be issued to the original payment method within 5-7 business days
For assistance with any shipping or return issues, please contact our customer service team at support@backyardember.com or call 1-737-400-0248.
