Elevate your outdoor cooking setup with the Videl USA Custom 36" Grill Cooking Grates, featuring optional personalized logo engraving that transforms your grill into a distinctive culinary statement. These premium stainless steel grates combine professional-grade performance with customization options that reflect your personal style or brand identity.
Professional Heavy-Duty Grill Grate Performance
The Videl USA Custom Grill Cooking Grates deliver exceptional cooking performance through precision-engineered stainless steel construction that provides superior heat retention, even temperature distribution, and consistent searing capabilities. These professional-grade grates create perfect grill marks while maintaining optimal cooking control.
The substantial 36-inch length accommodates large cooking sessions and multiple food items simultaneously, providing the expansive cooking surface that serious grilling enthusiasts demand for entertaining and family gatherings.
Premium Stainless Steel Construction
Manufactured from heavy-gauge stainless steel materials, these custom grates withstand extreme temperatures and frequent use while maintaining structural integrity and cooking performance. The robust construction provides exceptional durability and corrosion resistance essential for long-term outdoor use.
The precision-welded design ensures consistent spacing and alignment that promotes even heat distribution and prevents food from falling through, while the premium materials resist warping, rusting, and deterioration from weather exposure.
Custom Logo Engraving Options
Transform your grill into a personalized cooking station with professional laser engraving services that add your custom logo, text, or design directly to the grate surface. The precision engraving process creates permanent, weather-resistant customization that maintains clarity and definition through countless cooking sessions.
Perfect for restaurants, catering businesses, competition teams, or home enthusiasts who want to showcase their brand or add personal flair to their outdoor cooking equipment.
Superior Heat Retention and Distribution
The engineered thickness and material composition provide optimal thermal mass for consistent cooking temperatures and superior heat retention that maintains ideal grilling conditions. The advanced heat management properties ensure even cooking across the entire grate surface.
The strategic spacing and rod diameter optimize heat transfer while preventing flare-ups, creating ideal conditions for achieving perfect sears, professional grill marks, and consistent cooking results.
Enhanced Cooking Versatility
Perfect for steaks requiring high-temperature searing, delicate fish that benefits from even heat distribution, vegetables needing consistent cooking, large cuts of meat requiring extended cooking times, and any grilled foods where professional-grade cooking surfaces enhance results.
36-Inch Professional Cooking Capacity
The substantial 36-inch length provides extensive cooking area that accommodates large quantities of food simultaneously, making these grates ideal for commercial applications, large family gatherings, and serious outdoor cooking enthusiasts who demand maximum cooking capacity.
The generous dimensions enable zone cooking techniques, allowing for different temperature areas across the grate surface for simultaneous cooking of various food types requiring different heat levels.
Easy Installation and Compatibility
Designed for seamless integration with 36-inch grill systems, these custom grates feature precise dimensions and spacing that ensure proper fit and optimal performance. The straightforward installation process requires no modifications to existing equipment.
The universal design accommodates most standard 36-inch grill configurations while providing superior performance compared to standard manufacturer grates.
Professional Cooking Results
Experience restaurant-quality grilling performance with consistent heat distribution, superior searing capabilities, and the distinctive grill marks that define exceptional outdoor cooking. The professional-grade construction and custom options create the ultimate grilling experience.
Product Specifications
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Size: 36-inch length for maximum cooking capacity
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Construction: Heavy-Gauge Stainless Steel with Superior Heat Retention
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Customization: Professional laser engraving for logos, text, or designs
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Heat Management: Optimized spacing and thickness for even temperature distribution
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Durability: Extreme temperature and weather-resistant construction
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Compatibility: Universal fit for standard 36-inch grill systems
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Maintenance: Easy-clean stainless steel surface with corrosion resistance
What's Included
- Custom 36" Stainless Steel Grill Grates: Heavy-duty cooking surface with precision construction
- Professional Engraving Service: Custom logo or text engraving (when selected)
- Installation Guidelines: Instructions for optimal setup and performance
- Care Instructions: Maintenance recommendations for long-term performance
Custom Engraving Process
Professional laser engraving creates permanent, precise customization that withstands high temperatures and frequent cleaning. The advanced engraving technology produces sharp, clear designs that maintain definition and appearance through extended use and weather exposure.
Easy Cleaning and Maintenance
The smooth stainless steel surface facilitates effortless cleanup with standard grill cleaning methods, while the durable construction withstands high-temperature cooking cycles and frequent maintenance. The corrosion-resistant properties ensure long-term performance and appearance.
Quality Assurance and Performance
Engineered with the same precision and attention to quality that defines all Videl USA outdoor cooking accessories. The premium materials, custom engraving capabilities, and innovative design ensure consistent grilling performance and long-term reliability that meets professional culinary standards.
Perfect for Commercial and Personal Use
Ideal for restaurants seeking branded cooking equipment, catering operations requiring professional-grade grates, competition barbecue teams wanting custom identification, and home enthusiasts who demand the best in personalized outdoor cooking equipment.
Shipping & Return Policies
Shipping Process
At Backyard Ember, we strive to deliver your premium Videl USA products efficiently. Most items ship from our warehouse, ensuring prompt delivery throughout the continental United States. Custom-finished items or manufacturer-direct shipments may require additional processing time.
Made-to-Order Lead Times
For products from The Outdoor Plus:
- We are a MADE-TO-ORDER manufacturer
- We start building once we receive payment
- Components take 1-3 weeks to make
- Complete units take 2-4 weeks to make
Standard Ground Shipping
- Items under 150 pounds typically ship via FedEx, UPS, or similar carriers
- Tracking information will be provided via email once your order ships
- Please inspect all deliveries promptly and report any damage with photos to our customer service team
Standard Freight Shipping
- Items over 150 pounds ship via specialized freight carriers
- Free curbside delivery with lift gate service included
- The carrier will contact you to schedule delivery (valid phone number required)
- Inspect all freight shipments upon delivery and note any damage to the delivery receipt
- Backyard Ember is not responsible for damages not reported at the time of delivery
Shipping Options
- $8.95 Flat Rate Shipping: Orders under $99 ship for just $8.95 within the contiguous 48 states
- Free Standard Shipping: All orders over $99 qualify for free standard shipping within the contiguous 48 states
- Expedited Shipping: Available for most items at additional cost; contact our customer service team regarding the price
Freight Damage
- Customer must notify us within 48 hours of receipt
- If damage is seen upon delivery, REFUSE delivery of the product and let the delivery personnel know of those damages
- Email support@backyardember.com along with any related photos, videos, documents, or any other material that will help with the report
Incorrect Item
- Report the incident within 48 hours of receipt
- Email support@backyardember.com along with any related photos, videos, or documents
Return Policy
Return Eligibility
- Items must be unused, unassembled, and in original packaging with all components
- Return requests must be submitted within 30 days of delivery
- Approved returns must be shipped back within 14 days of return authorization
Cancellation Policy for The Outdoor Plus Products
- You have 24-48 hours from when you place your order to cancel without a fee
- Any cancellation AFTER 48 hours will result in a 25% restocking fee and orders will be processed as Store Credit
- Customer is NOT responsible for finalizing their purchase
Non-Returnable Items
- Custom or made-to-order fire features and accessories
- Items that have been used, assembled, or modified
- Clearance or final sale merchandise
- Fire glass, lava rock, and other fire media once opened
- Certain brands or items marked as non-returnable in product description
- NO RETURNS on custom orders from The Outdoor Plus
Qualifying Returns for The Outdoor Plus Products
- To be eligible, you must notify us within 48 hours if you wish to cancel or exchange the product
- A qualifying return applies to a customer who made the order by mistake and must be reviewed by The Outdoor Plus
- Payment will be issued in the form of a check by default
- If customer prefers refund to their credit card, a 3.5% processing fee will be applied (CANNOT BE WAIVED)
Manufacturer Defects & Shipping Damage
- For suspected manufacturer defects, our team will first attempt repair solutions
- If repair isn't feasible, we'll assist with the replacement according to manufacturer warranty terms
- Shipping damage must be noted upon delivery and reported immediately with photos
Return Process
- Complete our online return request form
- Include order number and reason for return
- Our team will review your request (photos may be required)
- If approved, you'll receive return authorization and shipping instructions
- Package item securely in original packaging with all components
- Attach provided return label(s) and ship via specified carrier
Refunds & Fees
- Refunds are processed after item inspection at our warehouse
- Original shipping costs are non-refundable
- Return shipping costs are the customer's responsibility unless otherwise specified
- A 25% restocking fee may apply to non-defective returns
- Refunds will be issued to the original payment method within 5-7 business days
For assistance with any shipping or return issues, please contact our customer service team at support@backyardember.com or call 1-737-400-0248.
