Videl USA Grill Signature Collection 1

The Videl USA Grill Signature Collection 1 delivers premium outdoor cooking components designed to transform your backyard with crafted elegance. This luxury collection combines durability, style, and exceptional performance to create the perfect outdoor kitchen setup, available in both Liquid Propane (DG-PAKG1-LP) and Natural Gas (DG-PAKG1-NG) configurations. 

Turn your dream of a luxurious BBQ Island into reality with this effortlessly elegant, quick to install, and customizable collection. Each component exudes uncompromised quality and innovation, crafted with premium 304 Stainless Steel for lasting performance. 

Premium Components Included

The Signature Collection 1 includes these essential premium components:

• 36" BBQ Grill: Videl's flagship grill, renowned for its high-end features like the HeatWave Chamber and CoolTouch Knobs, promises to deliver a cooking experience unlike any other
• 36" Double Doors: Effortlessly elegant storage solutions that offer easy access without compromising on style or functionality
• 48" Knock Down Island: Need more space? The 48" KD Island is easy to assemble and offers ample room for food preparation, dining, and entertainment
• 24" Knock Down Island: Perfect for smaller spaces, the 24" KD Island offers all the luxuries of its larger counterpart but in a more compact form 

Fuel Options to Suit Your Needs

Choose the fuel configuration that best matches your outdoor setup requirements:

• DG-PAKG1-LP: The Liquid Propane model offers convenience and portability with a tank system, perfect for locations without natural gas access
• DG-PAKG1-NG: The Natural Gas model connects to your home's gas line for consistent fuel supply without the need for tank replacements 

Regarding heating performance, propane often delivers a higher BTU rating, allowing it to achieve scorching temperatures faster than natural gas, while natural gas provides the convenience of a continuous supply without the need to refill or replace tanks. Both fuel options provide excellent cooking performance with the same high-quality components.

36" BBQ Grill - The Heart of Your Outdoor Kitchen

The outstanding Videl USA Built-In Gas Grill is constructed from commercial grade 304 stainless steel with precision-engineered burners that ensure even cooking every time. This durably constructed grill is designed to be built right into your outdoor kitchen island for a seamless, integrated look. 

The grill features innovative elements that transform ordinary grilling into culinary art:

• HeatWave Chamber: Experience unparalleled heat retention and distribution, ensuring your food is cooked to perfection every time
• Quick Release Panel: Provides effortless access to internal components for straightforward maintenance
• Full-Width Grease Tray: Makes cleanup easy by capturing drippings efficiently
• CoolTouch Knobs™: Combine safety with sophistication, allowing temperature adjustments without heat transfer
• CoolGrip Handle™: Ensures safe and comfortable hood operation
• Flavor Bars: Infuse your dishes with smoky, flavorful undertones by vaporizing drippings
• Natural Convectional Hood: Delivers even cooking without constant monitoring thanks to intelligent heat circulation 

Professional-Grade Construction

Each component in the DG-PAKG1-LP and DG-PAKG1-NG packages is crafted from high-quality 304 Stainless Steel, making a statement with its premium construction. These components are reliable, long-lasting, impervious to corrosion, and resistant to extreme weather conditions, ensuring years of exceptional performance. 

Easy Integration

With the Knock Down Islands included in the collection, you can have your BBQ Island set up in minutes, not weeks. Say goodbye to complicated construction! The KD Islands are just the beginning - add your own cement board and finishing touches to make your outdoor kitchen truly your own. 

All components are designed to seamlessly fit into any cut-out, whether it's metal, concrete, or any other material—making your dream outdoor kitchen within reach. This flexibility allows you to create a customized cooking space that perfectly complements your home's aesthetic while delivering professional-grade cooking capabilities. 

Comprehensive Outdoor Solutions

From grilling and storage to food prep and dining, the Signature Collection 1 offers a unified and elegant solution for all your outdoor culinary needs. This premium collection is crafted with uncompromised quality and innovative features to provide a complete outdoor cooking experience. 

Indulge with these premium grills and create a grill space that's just right for you. Designed and crafted to cook professionally, Videl USA offers the ultimate grilling experience with the highest quality materials for discerning outdoor chefs. 

Transform Your Outdoor Cooking Experience Today

Turn your dream of a luxurious outdoor kitchen into reality with the Videl USA Grill Signature Collection 1, available in both Liquid Propane (DG-PAKG1-LP) and Natural Gas (DG-PAKG1-NG) configurations. Experience unparalleled outdoor luxury in minutes with this effortlessly elegant, quick-to-install, and customizable collection.

Shipping & Return Policies

Shipping Process

At Backyard Ember, we strive to deliver your premium Videl USA products efficiently. Most items ship from our warehouse, ensuring prompt delivery throughout the continental United States. Custom-finished items or manufacturer-direct shipments may require additional processing time.

Made-to-Order Lead Times

For products from The Outdoor Plus:

• We are a MADE-TO-ORDER manufacturer
• We start building once we receive payment
• Components take 1-3 weeks to make
• Complete units take 2-4 weeks to make

Standard Ground Shipping

• Items under 150 pounds typically ship via FedEx, UPS, or similar carriers
• Tracking information will be provided via email once your order ships
• Please inspect all deliveries promptly and report any damage with photos to our customer service team

Standard Freight Shipping

• Items over 150 pounds ship via specialized freight carriers
• Free curbside delivery with lift gate service included
• The carrier will contact you to schedule delivery (valid phone number required)
• Inspect all freight shipments upon delivery and note any damage to the delivery receipt
• Backyard Ember is not responsible for damages not reported at the time of delivery

Shipping Options

• $8.95 Flat Rate Shipping: Orders under $99 ship for just $8.95 within the contiguous 48 states
• Free Standard Shipping: All orders over $99 qualify for free standard shipping within the contiguous 48 states
• Expedited Shipping: Available for most items at additional cost; contact our customer service team regarding the price

Freight Damage

• Customer must notify us within 48 hours of receipt
• If damage is seen upon delivery, REFUSE delivery of the product and let the delivery personnel know of those damages
• Email support@backyardember.com along with any related photos, videos, documents, or any other material that will help with the report

Incorrect Item

• Report the incident within 48 hours of receipt
• Email support@backyardember.com along with any related photos, videos, or documents

Return Policy

Return Eligibility

• Items must be unused, unassembled, and in original packaging with all components
• Return requests must be submitted within 30 days of delivery
• Approved returns must be shipped back within 14 days of return authorization

Cancellation Policy for The Outdoor Plus Products

• You have 24-48 hours from when you place your order to cancel without a fee
• Any cancellation AFTER 48 hours will result in a 25% restocking fee and orders will be processed as Store Credit
• Customer is NOT responsible for finalizing their purchase

Non-Returnable Items

• Custom or made-to-order fire features and accessories
• Items that have been used, assembled, or modified
• Clearance or final sale merchandise
• Fire glass, lava rock, and other fire media once opened
• Certain brands or items marked as non-returnable in product description
• NO RETURNS on custom orders from The Outdoor Plus

Qualifying Returns for The Outdoor Plus Products

• To be eligible, you must notify us within 48 hours if you wish to cancel or exchange the product
• A qualifying return applies to a customer who made the order by mistake and must be reviewed by The Outdoor Plus
• Payment will be issued in the form of a check by default
• If customer prefers refund to their credit card, a 3.5% processing fee will be applied (CANNOT BE WAIVED)

Manufacturer Defects & Shipping Damage

• For suspected manufacturer defects, our team will first attempt repair solutions
• If repair isn't feasible, we'll assist with the replacement according to manufacturer warranty terms
• Shipping damage must be noted upon delivery and reported immediately with photos

Return Process

1. Complete our online return request form
2. Include order number and reason for return
3. Our team will review your request (photos may be required)
4. If approved, you'll receive return authorization and shipping instructions
5. Package item securely in original packaging with all components
6. Attach provided return label(s) and ship via specified carrier

Refunds & Fees

• Refunds are processed after item inspection at our warehouse
• Original shipping costs are non-refundable
• Return shipping costs are the customer's responsibility unless otherwise specified
• A 25% restocking fee may apply to non-defective returns
• Refunds will be issued to the original payment method within 5-7 business days

For assistance with any shipping or return issues, please contact our customer service team at support@backyardember.com or call 1-737-400-0248.

Documents and Downloads

36" Grill Spec Sheet

36" Grill Manual

Gran Fuego 36" Call Out Sheet

36" Double Doors Spec Sheet

36" Combo Door and Drawer Spec Sheet