Videl USA Grill Signature Collection 3

Immerse yourself in outdoor luxury with the Videl USA Grill Signature Collection 3. This premium collection represents a fusion of style and performance, designed to unleash your culinary creativity through versatile cooking components and efficient storage solutions. Available in both Liquid Propane (DG-PAKG3-LP) and Natural Gas (DG-PAKG3-NG) configurations, this comprehensive outdoor kitchen solution is designed for discerning chefs who demand nothing but the best.

Premium Components Included

The Signature Collection 3 includes these essential premium components:

• Gran Fuego 36: Videl's flagship grill, renowned for its high-end features like the HeatWave Chamber and CoolTouch Knobs, promises to deliver a cooking experience unlike any other
• 36" Double Doors: Effortlessly elegant storage solutions that offer easy access without compromising on style or functionality
• Gran Plancha - 30" Griddle: Whether it's searing, sautéing, or slow-cooking, this versatile griddle features adjustable burners that allow you to create distinct cooking zones and nail every recipe 

Gran Fuego 36 - The Heart of Your Outdoor Kitchen

The Gran Fuego 36 is constructed from commercial grade 304 stainless steel with precision-engineered burners that ensure even cooking every time. It features four professional-grade burners that deliver consistent heat distribution for culinary perfection right in your own outdoor kitchen. 

The grill provides impressive cooking capacity with a primary cooking area of 653 square inches and a secondary area of 207 square inches, totaling 860 square inches of available cooking surface. This spacious design allows you to prepare multiple dishes simultaneously with professional-grade results.

Gran Plancha - Versatile Cooking Surface

The 30" Gran Plancha griddle expands your outdoor cooking capabilities with its premium 304 stainless steel construction and versatile cooking surface. With 490 square inches of total cooking area, you'll have ample space for everything from breakfast favorites to seared steaks. 

Whether you're searing steaks, sautéing vegetables, or slow-cooking delicate foods, the adjustable burners allow you to create distinct cooking zones to nail every recipe. This versatility makes the Gran Plancha an essential component of your outdoor kitchen arsenal. 

Professional-Grade Construction

Each component in the DG-PAKG3-LP and DG-PAKG3-NG packages is crafted from high-quality 304 stainless steel, demonstrating uncompromised quality and luxury. This premium construction ensures your equipment is reliable, long-lasting, and capable of withstanding outdoor cooking demands for years to come. 

Easy Integration

All components are designed to seamlessly fit into any cut-out, whether it's metal, concrete, or any other material—making your dream outdoor kitchen within reach. The standard dimensions ensure compatibility with most outdoor kitchen designs:

• Gran Fuego 36 Grill:
  • Cutout: Height 10" x Width 32½" x Depth 22"
  • Overall: Height 22" x Width 36" x Depth 26½"
• Gran Plancha - 30" Griddle:
  • Cutout: Height 11½" x Width 28½" x Depth 24½"
  • Overall: Height 16½" x Width 30" x Depth 25" 

Fuel Options to Suit Your Needs

The Signature Collection 3 is available in two fuel configurations to match your specific requirements:

• DG-PAKG3-LP: The Liquid Propane model offers convenience and portability, perfect for locations without natural gas access
• DG-PAKG3-NG: The Natural Gas model connects to your home's gas line for consistent fuel supply without the need for tank replacements 

Choose the model that best suits your outdoor kitchen setup and cooking preferences.

Effortless Installation

Have you always dreamed of owning a luxurious BBQ Island but dreaded the idea of messy construction or heavy remodeling? The Grill Signature Collection 3 is crafted just for you. The best part? It's so simple to install that you'll be grilling in no time! 

Transform Your Outdoor Cooking Experience Today

Elevate your outdoor entertaining with the Videl USA Grill Signature Collection 3. Available in both Liquid Propane (DG-PAKG3-LP) and Natural Gas (DG-PAKG3-NG) configurations, this premium collection offers top-quality components designed for durability, style, and exceptional performance. 

From grilling and storage to food prep and dining, the Signature Collection 3 offers a unified and elegant solution for all your outdoor culinary needs, crafted from high-quality materials like 304 Stainless Steel, and packed with innovative features that scream luxury.

Shipping & Return Policies

Shipping Process

At Backyard Ember, we strive to deliver your premium Videl USA products efficiently. Most items ship from our warehouse, ensuring prompt delivery throughout the continental United States. Custom-finished items or manufacturer-direct shipments may require additional processing time.

Made-to-Order Lead Times

For products from The Outdoor Plus:

• We are a MADE-TO-ORDER manufacturer
• We start building once we receive payment
• Components take 1-3 weeks to make
• Complete units take 2-4 weeks to make

Standard Ground Shipping

• Items under 150 pounds typically ship via FedEx, UPS, or similar carriers
• Tracking information will be provided via email once your order ships
• Please inspect all deliveries promptly and report any damage with photos to our customer service team

Standard Freight Shipping

• Items over 150 pounds ship via specialized freight carriers
• Free curbside delivery with lift gate service included
• The carrier will contact you to schedule delivery (valid phone number required)
• Inspect all freight shipments upon delivery and note any damage to the delivery receipt
• Backyard Ember is not responsible for damages not reported at the time of delivery

Shipping Options

• $8.95 Flat Rate Shipping: Orders under $99 ship for just $8.95 within the contiguous 48 states
• Free Standard Shipping: All orders over $99 qualify for free standard shipping within the contiguous 48 states
• Expedited Shipping: Available for most items at additional cost; contact our customer service team regarding the price

Freight Damage

• Customer must notify us within 48 hours of receipt
• If damage is seen upon delivery, REFUSE delivery of the product and let the delivery personnel know of those damages
• Email support@backyardember.com along with any related photos, videos, documents, or any other material that will help with the report

Incorrect Item

• Report the incident within 48 hours of receipt
• Email support@backyardember.com along with any related photos, videos, or documents

Return Policy

Return Eligibility

• Items must be unused, unassembled, and in original packaging with all components
• Return requests must be submitted within 30 days of delivery
• Approved returns must be shipped back within 14 days of return authorization

Cancellation Policy for The Outdoor Plus Products

• You have 24-48 hours from when you place your order to cancel without a fee
• Any cancellation AFTER 48 hours will result in a 25% restocking fee and orders will be processed as Store Credit
• Customer is NOT responsible for finalizing their purchase

Non-Returnable Items

• Custom or made-to-order fire features and accessories
• Items that have been used, assembled, or modified
• Clearance or final sale merchandise
• Fire glass, lava rock, and other fire media once opened
• Certain brands or items marked as non-returnable in product description
• NO RETURNS on custom orders from The Outdoor Plus

Qualifying Returns for The Outdoor Plus Products

• To be eligible, you must notify us within 48 hours if you wish to cancel or exchange the product
• A qualifying return applies to a customer who made the order by mistake and must be reviewed by The Outdoor Plus
• Payment will be issued in the form of a check by default
• If customer prefers refund to their credit card, a 3.5% processing fee will be applied (CANNOT BE WAIVED)

Manufacturer Defects & Shipping Damage

• For suspected manufacturer defects, our team will first attempt repair solutions
• If repair isn't feasible, we'll assist with the replacement according to manufacturer warranty terms
• Shipping damage must be noted upon delivery and reported immediately with photos

Return Process

1. Complete our online return request form
2. Include order number and reason for return
3. Our team will review your request (photos may be required)
4. If approved, you'll receive return authorization and shipping instructions
5. Package item securely in original packaging with all components
6. Attach provided return label(s) and ship via specified carrier

Refunds & Fees

• Refunds are processed after item inspection at our warehouse
• Original shipping costs are non-refundable
• Return shipping costs are the customer's responsibility unless otherwise specified
• A 25% restocking fee may apply to non-defective returns
• Refunds will be issued to the original payment method within 5-7 business days

For assistance with any shipping or return issues, please contact our customer service team at support@backyardember.com or call 1-737-400-0248.

Documents and Downloads

36" Grill Spec Sheet

36" Grill Manual

Gran Fuego 36" Call Out Sheet