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Videl USA Luxe 96I Complete BBQ Island with Double Side Burner
Videl USA Luxe 96I Complete BBQ Island with Double Side Burner
Videl USA Luxe 96I Complete BBQ Island with Double Side Burner
Videl USA Luxe 96I Complete BBQ Island with Double Side Burner
Videl USA Luxe 96I Complete BBQ Island with Double Side Burner
Videl USA

Videl USA Luxe 96I Complete BBQ Island with Double Side Burner

Sale price$9,968.00 USD
1000 in stock
Gas Type:

Gas Type

Equipped with the premium Gran Fuego 42, a convenient Fuego Vivo Side Burner, elegant storage solutions, and a compact refrigerator, the Luxe 96I caters to the complete outdoor BBQ aficionado. This comprehensive outdoor kitchen creates a sophisticated culinary haven in your backyard. Where culinary excellence meets outdoor sophistication, this island stands as a testament to the artistry of outdoor cooking, elevating every gathering into a refined event.  Perfect for those who seek the full spectrum of outdoor cooking and entertaining, the Luxe 96I promises to transform your backyard into a gourmet retreat.

Key Components

Premium Cooking Equipment

  1. Gran Fuego 42" 5-Burner Grill:
    • 304 Stainless Steel Construction
    • Overall: Height 22″ × Width 42″ × Depth 27″
    • Our flagship grill, featuring 5 Cast Stainless Steel Burners, the innovative HeatWave Chamber for superior heat retention, CoolTouch Knobs for safe operation, and a built-in infrared burner for high-temperature searing perfection. 
    • Offers an impressive 1,013 square inches of total cooking surface (770 sq. inches primary area, 243 sq. inches secondary area). 
  2. Fuego Vivo Double Side Burner:
    • Overall: Height 10¾" × Width 13" × Depth 21"
    • Burner Area: 217 sq. Inches
    • With two powerful burners at your disposal, you can multitask like a pro—sear your steak to perfection on one burner while gently simmering your favorite sauce on the other. 

Appliances & Convenience Features

  1. Compact Refrigerator:
    • An essential feature that caters to the complete outdoor BBQ aficionado, keeping ingredients and beverages perfectly chilled. 
    • Eliminates trips back to your indoor kitchen while entertaining

Storage & Access Solutions

  1. 42" Double Doors:
    • Where elegance meets functionality, these double doors offer a seamless, well-organized grilling-haven for storing accessories and supplies. 
  2. Triple Access Doors:
    • From utensils to marinades, these doors offer access to your grilling essentials right at your fingertips, enhancing your cooking efficiency. 

Specifications

Grill Dimensions

  • Overall: Height 22″ × Width 42″ × Depth 27″

Cooking Surfaces

  • Gran Fuego 42:
    • Primary Area: 770 sq. Inches
    • Secondary Area: 243 sq. Inches
    • Total Cooking Surface: 1,013 sq. Inches
  • Fuego Vivo Side Burner:
    • Burner Area: 217 sq. Inches
    • Overall: Height 10¾" × Width 13" × Depth 21"

Island Dimensions

  • Overall: Height 36″ × Width 30″ × Length 96″

Construction & Finish

  • Powder Coated finish available in multiple color options
  • Built using the highest quality materials that are reliable, long-lasting, impervious to corrosion and resistant to extreme weather. 

Optional Accessories

Customize your outdoor kitchen experience with these premium accessories:

  • Cutting Board
  • Barbecue Tools
  • Bottle Opener
  • Griddle Spatulas
  • Rotisserie Kit
  • Electrical Outlet
  • Grill Grates
  • Onyx Sear Burner
  • Smoker Box
  • Grill Cover
  • LED Lighting System

The Complete Outdoor Experience

The Videl USA Luxe 96I BBQ Island represents the epitome of outdoor culinary luxury. Its thoughtful combination of premium cooking equipment, convenient refrigeration, and ample storage creates a complete outdoor kitchen that enhances both your cooking capabilities and entertaining experience.

Designed to be the centerpiece of any outdoor setting, this premium BBQ island embodies luxury, convenience, and innovation. Make a statement with this professionally designed and crafted outdoor kitchen that offers the ultimate grilling experience. 

With the Luxe 96I, transform your ordinary backyard into an extraordinary culinary destination where gourmet meals and memorable gatherings become the standard for outdoor living.

Shipping & Return Policies

Shipping Process

At Backyard Ember, we strive to deliver your premium Videl USA products efficiently. Most items ship from our warehouse, ensuring prompt delivery throughout the continental United States. Custom-finished items or manufacturer-direct shipments may require additional processing time.

Made-to-Order Lead Times

For products from The Outdoor Plus:

  • We are a MADE-TO-ORDER manufacturer
  • We start building once we receive payment
  • Components take 1-3 weeks to make
  • Complete units take 2-4 weeks to make

Standard Ground Shipping

  • Items under 150 pounds typically ship via FedEx, UPS, or similar carriers
  • Tracking information will be provided via email once your order ships
  • Please inspect all deliveries promptly and report any damage with photos to our customer service team

Standard Freight Shipping

  • Items over 150 pounds ship via specialized freight carriers
  • Free curbside delivery with lift gate service included
  • The carrier will contact you to schedule delivery (valid phone number required)
  • Inspect all freight shipments upon delivery and note any damage to the delivery receipt
  • Backyard Ember is not responsible for damages not reported at the time of delivery

Shipping Options

  • $8.95 Flat Rate Shipping: Orders under $99 ship for just $8.95 within the contiguous 48 states
  • Free Standard Shipping: All orders over $99 qualify for free standard shipping within the contiguous 48 states
  • Expedited Shipping: Available for most items at additional cost; contact our customer service team regarding the price

Freight Damage

  • Customer must notify us within 48 hours of receipt
  • If damage is seen upon delivery, REFUSE delivery of the product and let the delivery personnel know of those damages
  • Email support@backyardember.com along with any related photos, videos, documents, or any other material that will help with the report

Incorrect Item

  • Report the incident within 48 hours of receipt
  • Email support@backyardember.com along with any related photos, videos, or documents

Return Policy

Return Eligibility

  • Items must be unused, unassembled, and in original packaging with all components
  • Return requests must be submitted within 30 days of delivery
  • Approved returns must be shipped back within 14 days of return authorization

Cancellation Policy for The Outdoor Plus Products

  • You have 24-48 hours from when you place your order to cancel without a fee
  • Any cancellation AFTER 48 hours will result in a 25% restocking fee and orders will be processed as Store Credit
  • Customer is NOT responsible for finalizing their purchase

Non-Returnable Items

  • Custom or made-to-order fire features and accessories
  • Items that have been used, assembled, or modified
  • Clearance or final sale merchandise
  • Fire glass, lava rock, and other fire media once opened
  • Certain brands or items marked as non-returnable in product description
  • NO RETURNS on custom orders from The Outdoor Plus

Qualifying Returns for The Outdoor Plus Products

  • To be eligible, you must notify us within 48 hours if you wish to cancel or exchange the product
  • A qualifying return applies to a customer who made the order by mistake and must be reviewed by The Outdoor Plus
  • Payment will be issued in the form of a check by default
  • If customer prefers refund to their credit card, a 3.5% processing fee will be applied (CANNOT BE WAIVED)

Manufacturer Defects & Shipping Damage

  • For suspected manufacturer defects, our team will first attempt repair solutions
  • If repair isn't feasible, we'll assist with the replacement according to manufacturer warranty terms
  • Shipping damage must be noted upon delivery and reported immediately with photos

Return Process

  1. Complete our online return request form
  2. Include order number and reason for return
  3. Our team will review your request (photos may be required)
  4. If approved, you'll receive return authorization and shipping instructions
  5. Package item securely in original packaging with all components
  6. Attach provided return label(s) and ship via specified carrier

Refunds & Fees

  • Refunds are processed after item inspection at our warehouse
  • Original shipping costs are non-refundable
  • Return shipping costs are the customer's responsibility unless otherwise specified
  • A 25% restocking fee may apply to non-defective returns
  • Refunds will be issued to the original payment method within 5-7 business days

For assistance with any shipping or return issues, please contact our customer service team at support@backyardember.com or call 1-737-400-0248.

Documents and Downloads

Luxe 96L - Sell Sheet 

42" Grill Spec Sheet
42" Grill Manual
42" Grill Sell Sheet
42" Double Door Spec Sheet

Compact Fridge Spec Sheet

Compact Fridge Manual

Double Side Burner Spec Sheet

Double Side Burner Manual

Double Side Burner Sell Sheet

Based on 4 reviews
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R
Backyard Ember
Raphael T.N
Amazing website

The layout of the store is amazing and user friendly. I was able to easily navigate the products and brands. Amazing customer support aswell 👍🏾

R
Backyard Ember
Ronda H
Wonderful site

Very nice site. Easy to navigate. Very complementary to the products offered.

M
Backyard Ember
May
Beautiful site and smooth experience

Really impressed with how easy it was to browse everything. The fire and water features are stunning. Exactly the kind of vibe I’d want for a modern backyard. Loved how organized the categories were and the Learning Center had great inspo too. Would definitely recommend if you’re looking to upgrade your outdoor space.

J
Backyard Ember
John S from California
Very Professional!

Great website, easy to navigate, user friendly, and the customer service is fast and responsive. I would definitely recommend.

FAST & FREE SHIPPING

We guarantee premium delivery of your investment. Our expert team processes all orders within 48 hours, ensuring the exceptional service you deserve.

LOWEST PRICE MATCH

Unrivaled value, guaranteed. Found a lower price for the same premium item? We'll not only match it—we'll beat it, ensuring superior quality at the best rate.

SPEAK TO LIVE A AGENT

Our expert team provides personalized support for your premium purchase. Connect via call, email, or live chat for immediate assistance with any inquiry.
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Where culinary excellence meets outdoor sophistication, this island stands as a testament to the artistry of outdoor cooking, elevating every gathering into a refined event. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e Perfect for those who seek the full spectrum of outdoor cooking and entertaining, the Luxe 96I promises to transform your backyard into a gourmet retreat.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eKey Components\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003ePremium Cooking Equipment\u003c\/h3\u003e\n\u003col class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eGran Fuego 42\" 5-Burner Grill\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e304 Stainless Steel Construction\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOverall: Height 22″ × Width 42″ × Depth 27″\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOur flagship grill, featuring 5 Cast Stainless Steel Burners, the innovative HeatWave Chamber for superior heat retention, CoolTouch Knobs for safe operation, and a built-in infrared burner for high-temperature searing perfection. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex w-1\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOffers an impressive 1,013 square inches of total cooking surface (770 sq. inches primary area, 243 sq. inches secondary area). \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eFuego Vivo Double Side Burner\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOverall: Height 10¾\" × Width 13\" × Depth 21\"\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBurner Area: 217 sq. Inches\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWith two powerful burners at your disposal, you can multitask like a pro—sear your steak to perfection on one burner while gently simmering your favorite sauce on the other. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex w-1\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eAppliances \u0026amp; Convenience Features\u003c\/h3\u003e\n\u003col class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eCompact Refrigerator\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAn essential feature that caters to the complete outdoor BBQ aficionado, keeping ingredients and beverages perfectly chilled. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEliminates trips back to your indoor kitchen while entertaining\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStorage \u0026amp; Access Solutions\u003c\/h3\u003e\n\u003col class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003e42\" Double Doors\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWhere elegance meets functionality, these double doors offer a seamless, well-organized grilling-haven for storing accessories and supplies. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eTriple Access Doors\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFrom utensils to marinades, these doors offer access to your grilling essentials right at your fingertips, enhancing your cooking efficiency. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eSpecifications\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eGrill Dimensions\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOverall: Height 22″ × Width 42″ × Depth 27″\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eCooking Surfaces\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eGran Fuego 42\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePrimary Area: 770 sq. Inches\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eSecondary Area: 243 sq. Inches\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTotal Cooking Surface: 1,013 sq. Inches\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eFuego Vivo Side Burner\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBurner Area: 217 sq. Inches\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOverall: Height 10¾\" × Width 13\" × Depth 21\"\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eIsland Dimensions\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOverall: Height 36″ × Width 30″ × Length 96″\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eConstruction \u0026amp; Finish\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePowder Coated finish available in multiple color options\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBuilt using the highest quality materials that are reliable, long-lasting, impervious to corrosion and resistant to extreme weather. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eOptional Accessories\u003c\/h2\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eCustomize your outdoor kitchen experience with these premium accessories:\u003c\/p\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCutting Board\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBarbecue Tools\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBottle Opener\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGriddle Spatulas\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRotisserie Kit\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eElectrical Outlet\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGrill Grates\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOnyx Sear Burner\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eSmoker Box\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGrill Cover\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eLED Lighting System\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eThe Complete Outdoor Experience\u003c\/h2\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eThe Videl USA Luxe 96I BBQ Island represents the epitome of outdoor culinary luxury. Its thoughtful combination of premium cooking equipment, convenient refrigeration, and ample storage creates a complete outdoor kitchen that enhances both your cooking capabilities and entertaining experience.\u003c\/p\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eDesigned to be the centerpiece of any outdoor setting, this premium BBQ island embodies luxury, convenience, and innovation. Make a statement with this professionally designed and crafted outdoor kitchen that offers the ultimate grilling experience. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex w-1\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eWith the Luxe 96I, transform your ordinary backyard into an extraordinary culinary destination where gourmet meals and memorable gatherings become the standard for outdoor living.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eShipping \u0026amp; Return Policies\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eShipping Process\u003c\/h3\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eAt Backyard Ember, we strive to deliver your premium Videl USA products efficiently. Most items ship from our warehouse, ensuring prompt delivery throughout the continental United States. Custom-finished items or manufacturer-direct shipments may require additional processing time.\u003c\/p\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eMade-to-Order Lead Times\u003c\/h3\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eFor products from The Outdoor Plus:\u003c\/p\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWe are a MADE-TO-ORDER manufacturer\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWe start building once we receive payment\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComponents take 1-3 weeks to make\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComplete units take 2-4 weeks to make\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStandard Ground Shipping\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems under 150 pounds typically ship via FedEx, UPS, or similar carriers\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTracking information will be provided via email once your order ships\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePlease inspect all deliveries promptly and report any damage with photos to our customer service team\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStandard Freight Shipping\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems over 150 pounds ship via specialized freight carriers\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFree curbside delivery with lift gate service included\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eThe carrier will contact you to schedule delivery (valid phone number required)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eInspect all freight shipments upon delivery and note any damage to the delivery receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBackyard Ember is not responsible for damages not reported at the time of delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eShipping Options\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e$8.95 Flat Rate Shipping: Orders under $99 ship for just $8.95 within the contiguous 48 states\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFree Standard Shipping: All orders over $99 qualify for free standard shipping within the contiguous 48 states\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eExpedited Shipping: Available for most items at additional cost; contact our customer service team regarding the price\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eFreight Damage\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustomer must notify us within 48 hours of receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf damage is seen upon delivery, REFUSE delivery of the product and let the delivery personnel know of those damages\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEmail \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Email\" href=\"mailto:support@backyardember.com\" class=\"underline\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e along with any related photos, videos, documents, or any other material that will help with the report\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eIncorrect Item\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReport the incident within 48 hours of receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEmail \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Email\" href=\"mailto:support@backyardember.com\" class=\"underline\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e along with any related photos, videos, or documents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eReturn Policy\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eReturn Eligibility\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems must be unused, unassembled, and in original packaging with all components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReturn requests must be submitted within 30 days of delivery\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eApproved returns must be shipped back within 14 days of return authorization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eCancellation Policy for The Outdoor Plus Products\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eYou have 24-48 hours from when you place your order to cancel without a fee\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAny cancellation AFTER 48 hours will result in a 25% restocking fee and orders will be processed as Store Credit\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustomer is NOT responsible for finalizing their purchase\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eNon-Returnable Items\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustom or made-to-order fire features and accessories\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems that have been used, assembled, or modified\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eClearance or final sale merchandise\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFire glass, lava rock, and other fire media once opened\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCertain brands or items marked as non-returnable in product description\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eNO RETURNS on custom orders from The Outdoor Plus\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eQualifying Returns for The Outdoor Plus Products\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTo be eligible, you must notify us within 48 hours if you wish to cancel or exchange the product\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eA qualifying return applies to a customer who made the order by mistake and must be reviewed by The Outdoor Plus\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePayment will be issued in the form of a check by default\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf customer prefers refund to their credit card, a 3.5% processing fee will be applied (CANNOT BE WAIVED)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eManufacturer Defects \u0026amp; Shipping Damage\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFor suspected manufacturer defects, our team will first attempt repair solutions\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf repair isn't feasible, we'll assist with the replacement according to manufacturer warranty terms\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eShipping damage must be noted upon delivery and reported immediately with photos\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eReturn Process\u003c\/h3\u003e\n\u003col class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComplete our online return request form\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eInclude order number and reason for return\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOur team will review your request (photos may be required)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf approved, you'll receive return authorization and shipping instructions\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePackage item securely in original packaging with all components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAttach provided return label(s) and ship via specified carrier\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eRefunds \u0026amp; Fees\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRefunds are processed after item inspection at our warehouse\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOriginal shipping costs are non-refundable\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReturn shipping costs are the customer's responsibility unless otherwise specified\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eA 25% restocking fee may apply to non-defective returns\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRefunds will be issued to the original payment method within 5-7 business days\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eFor assistance with any shipping or return issues, please contact our customer service team at \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Email\" href=\"mailto:support@backyardember.com\" class=\"underline\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e or call \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Phone\" href=\"tel:7374000284\" target=\"_blank\"\u003e1-737-400-0248.\u003c\/a\u003e\u003c\/p\u003e\n\u003ch2 class=\"whitespace-pre-wrap break-words\"\u003e\u003cspan\u003eDocuments and Downloads\u003c\/span\u003e\u003c\/h2\u003e\n\u003cblockquote\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(4, 74, 3);\"\u003e\u003cspan style=\"color: rgb(7, 79, 6);\"\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/1kkVowXNh0GLlZD8uIlbA4zfH2zq2j0SC\/view?usp=drive_link\" title=\"VIDEL-Maestro-112L-Call-Out-Sheets\" rel=\"noopener\" style=\"color: rgb(7, 79, 6);\" target=\"_blank\"\u003eLuxe 96L\u003c\/a\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/1RSdIXWIHyoAgaKgvSvARWoioilIKOXLP\/view?usp=drive_link\" title=\"VIDEL_Luxe_96L_-_Call_Out_Sheets\" rel=\"noopener\" style=\"color: rgb(7, 79, 6);\" target=\"_blank\"\u003e - Sell Sheet \u003c\/a\u003e\u003ca href=\"https:\/\/videlusa.com\/cdn\/shop\/files\/VIDEL_Luxe_96L_-_Call_Out_Sheets.pdf?v=12199983433769496881\" rel=\"noopener noreferrer\" class=\"download-link\" target=\"_blank\"\u003e\u003c\/a\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv\u003e\u003ca rel=\"noopener\" title=\"Luxe-Collection-Spec-Sheet\" href=\"https:\/\/drive.google.com\/file\/d\/180zhD5_6XqzYubM3RGNYzjvxF-lutuVK\/view?usp=drive_link\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003cstrong\u003eLuxe Collection Specification Sheet\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003ca rel=\"noopener\" title=\"Videl-2-Island-BBQ-Assembly-Instructions\" href=\"https:\/\/drive.google.com\/file\/d\/1iUeDcc63CLMkDGOa5e8-DwRyzBqUnC87\/view?usp=drive_link\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003cstrong\u003eIsland Installation Manual\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003ca rel=\"noopener\" title=\"GRILL-MANUAL-APPROVED-ENG\" href=\"https:\/\/drive.google.com\/file\/d\/15V8rgUTC8UIuDzh4Ql8x1JDj25k8m-oR\/view?usp=drive_link\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003cstrong\u003eBBQ User Manual\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/div\u003e\n\u003cstrong\u003e\u003ca style=\"color: rgb(4, 74, 3);\" href=\"https:\/\/drive.google.com\/file\/d\/11yEYB1aDkG_iGB1OCNCiGSRX4hd2pGXb\/view?usp=drive_link\" title=\"videl-grill-collection-42in-spec-sheet\" target=\"_blank\"\u003e42\" Grill Spec Sheet\u003c\/a\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/1G61jnDNIuw-k5M-RrtzWxZzSwkgOXDxJ\/view?usp=drive_link\" title=\"Videl-Grills-4_5-Burner-Manual\" style=\"color: rgb(4, 74, 3);\" rel=\"noopener\" target=\"_blank\"\u003e42\" Grill Manual\u003c\/a\u003e\u003cbr\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/1HrLCHfFtSwfm1igNnN2E21xRDnO6_GvK\/view?usp=drive_link\" title=\"Videl-Gran-Fuego-42-Call-Out-Sheets\" style=\"color: rgb(4, 74, 3);\" rel=\"noopener\" target=\"_blank\"\u003e42\" Grill Sell Sheet\u003c\/a\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/1cpJlpwQ60XBDhkzwPM_zw5u1jWPoYd6M\/view?usp=drive_link\" title=\"videl-42in-double-doors-spec-sheet\" style=\"color: rgb(4, 74, 3);\" rel=\"noopener\" target=\"_blank\"\u003e42\" Double Door Spec Sheet\u003c\/a\u003e\u003c\/strong\u003e\n\u003cp\u003e\u003cstrong style=\"color: rgb(4, 74, 3); font-size: 0.875rem;\"\u003e\u003cspan style=\"color: rgb(5, 73, 4);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(5, 73, 4);\" title=\"videl-compact-fridge-spec-sheet\" href=\"https:\/\/drive.google.com\/file\/d\/1MvSCvpjeabb9K9P4_paiX9s3R2daxhya\/view?usp=drive_link\" target=\"_blank\"\u003eCompact Fridge Spec Sheet\u003c\/a\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(4, 74, 3);\"\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(5, 73, 4);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(5, 73, 4);\" title=\"Videl-Compact-Refrigerator-Manual\" href=\"https:\/\/drive.google.com\/file\/d\/1on72wXa-UkYkC6mTcimiwuLVRtVnZ8mP\/view?usp=drive_link\" target=\"_blank\"\u003eCompact Fridge Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca title=\"videl-double-side-burner-spec-sheet\" class=\"download-link\" rel=\"noopener noreferrer\" href=\"https:\/\/drive.google.com\/file\/d\/1B6XYZC59MuQiGRHk3EiGTEbiMDxfJO0K\/view?usp=drive_link\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(4, 74, 3);\"\u003e\u003cstrong\u003eDouble Side Burner Spec Sheet\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(4, 74, 3);\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/13EwxTjMHKAiZHAj4BTfheEn9pmJfGLi_\/view?usp=drive_link\" title=\"Videl_Grills_-_Side_Burner_Manual\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(4, 74, 3);\"\u003e\u003cstrong\u003eDouble Side Burner Manual\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/1imyQkaiiXSoFoqUIeUeNr-8lZTKN5LWG\/view?usp=drive_link\" title=\"VIDEL_Fuego_Vivo_-_Side_Burner_-_Call_Out_Sheets\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(4, 74, 3);\"\u003e\u003cstrong\u003eDouble Side Burner Sell Sheet\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/blockquote\u003e","published_at":"2025-05-03T02:44:43-05:00","created_at":"2025-05-01T02:20:04-05:00","vendor":"Videl USA","type":"BBQ Islands","tags":["42\" BBQ Grill","5 Burner","96-Inch","BBQ Islands","Complete BBQ Island","Fuego I - Videl Double Side Burner","Gran Fuego","Luxe - I","Outdoor Kitchen","Powder Coat","Videl USA"],"price":996800,"price_min":996800,"price_max":996800,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":44611502735560,"title":"Liquid Propane","option1":"Liquid Propane","option2":null,"option3":null,"sku":"DG-96I-LUXE-LP","requires_shipping":true,"taxable":true,"featured_image":{"id":38041965658312,"product_id":8204296552648,"position":1,"created_at":"2025-05-03T02:31:30-05:00","updated_at":"2025-05-03T02:31:31-05:00","alt":null,"width":1553,"height":1342,"src":"\/\/backyardember.com\/cdn\/shop\/files\/LUXE96I.142.jpg?v=1746257491","variant_ids":[44611502735560,44611502768328]},"available":true,"name":"Videl USA Luxe 96I Complete BBQ Island with Double Side Burner - Liquid Propane","public_title":"Liquid Propane","options":["Liquid Propane"],"price":996800,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"featured_media":{"alt":null,"id":29682555486408,"position":1,"preview_image":{"aspect_ratio":1.157,"height":1342,"width":1553,"src":"\/\/backyardember.com\/cdn\/shop\/files\/LUXE96I.142.jpg?v=1746257491"}},"requires_selling_plan":false,"selling_plan_allocations":[]},{"id":44611502768328,"title":"Natural Gas","option1":"Natural Gas","option2":null,"option3":null,"sku":"DG-96I-LUXE-NG","requires_shipping":true,"taxable":true,"featured_image":{"id":38041965658312,"product_id":8204296552648,"position":1,"created_at":"2025-05-03T02:31:30-05:00","updated_at":"2025-05-03T02:31:31-05:00","alt":null,"width":1553,"height":1342,"src":"\/\/backyardember.com\/cdn\/shop\/files\/LUXE96I.142.jpg?v=1746257491","variant_ids":[44611502735560,44611502768328]},"available":true,"name":"Videl USA Luxe 96I Complete BBQ Island with Double Side Burner - Natural Gas","public_title":"Natural Gas","options":["Natural Gas"],"price":996800,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"featured_media":{"alt":null,"id":29682555486408,"position":1,"preview_image":{"aspect_ratio":1.157,"height":1342,"width":1553,"src":"\/\/backyardember.com\/cdn\/shop\/files\/LUXE96I.142.jpg?v=1746257491"}},"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/backyardember.com\/cdn\/shop\/files\/LUXE96I.142.jpg?v=1746257491","\/\/backyardember.com\/cdn\/shop\/files\/42_5_Burner_003.jpg?v=1746247604","\/\/backyardember.com\/cdn\/shop\/files\/42_5_Burner_001.jpg?v=1746247604","\/\/backyardember.com\/cdn\/shop\/files\/42_5_Burner_002.jpg?v=1746247604","\/\/backyardember.com\/cdn\/shop\/files\/Videl_Side_Burner_-_Quarter_Right_with_Cover.jpg?v=1746247604"],"featured_image":"\/\/backyardember.com\/cdn\/shop\/files\/LUXE96I.142.jpg?v=1746257491","options":["Gas Type"],"media":[{"alt":null,"id":29682555486408,"position":1,"preview_image":{"aspect_ratio":1.157,"height":1342,"width":1553,"src":"\/\/backyardember.com\/cdn\/shop\/files\/LUXE96I.142.jpg?v=1746257491"},"aspect_ratio":1.157,"height":1342,"media_type":"image","src":"\/\/backyardember.com\/cdn\/shop\/files\/LUXE96I.142.jpg?v=1746257491","width":1553},{"alt":null,"id":29681010868424,"position":2,"preview_image":{"aspect_ratio":1.529,"height":985,"width":1506,"src":"\/\/backyardember.com\/cdn\/shop\/files\/42_5_Burner_003.jpg?v=1746247604"},"aspect_ratio":1.529,"height":985,"media_type":"image","src":"\/\/backyardember.com\/cdn\/shop\/files\/42_5_Burner_003.jpg?v=1746247604","width":1506},{"alt":null,"id":29681010835656,"position":3,"preview_image":{"aspect_ratio":1.531,"height":1306,"width":1999,"src":"\/\/backyardember.com\/cdn\/shop\/files\/42_5_Burner_001.jpg?v=1746247604"},"aspect_ratio":1.531,"height":1306,"media_type":"image","src":"\/\/backyardember.com\/cdn\/shop\/files\/42_5_Burner_001.jpg?v=1746247604","width":1999},{"alt":null,"id":29681010802888,"position":4,"preview_image":{"aspect_ratio":1.53,"height":1105,"width":1691,"src":"\/\/backyardember.com\/cdn\/shop\/files\/42_5_Burner_002.jpg?v=1746247604"},"aspect_ratio":1.53,"height":1105,"media_type":"image","src":"\/\/backyardember.com\/cdn\/shop\/files\/42_5_Burner_002.jpg?v=1746247604","width":1691},{"alt":null,"id":29681137418440,"position":5,"preview_image":{"aspect_ratio":1.531,"height":980,"width":1500,"src":"\/\/backyardember.com\/cdn\/shop\/files\/Videl_Side_Burner_-_Quarter_Right_with_Cover.jpg?v=1746247604"},"aspect_ratio":1.531,"height":980,"media_type":"image","src":"\/\/backyardember.com\/cdn\/shop\/files\/Videl_Side_Burner_-_Quarter_Right_with_Cover.jpg?v=1746247604","width":1500}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp class=\"whitespace-pre-wrap break-words\"\u003eEquipped with the premium Gran Fuego 42, a convenient Fuego Vivo Side Burner, elegant storage solutions, and a compact refrigerator, the Luxe 96I caters to the complete outdoor BBQ aficionado. This comprehensive outdoor kitchen creates a sophisticated culinary haven in your backyard. Where culinary excellence meets outdoor sophistication, this island stands as a testament to the artistry of outdoor cooking, elevating every gathering into a refined event. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e Perfect for those who seek the full spectrum of outdoor cooking and entertaining, the Luxe 96I promises to transform your backyard into a gourmet retreat.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eKey Components\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003ePremium Cooking Equipment\u003c\/h3\u003e\n\u003col class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eGran Fuego 42\" 5-Burner Grill\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e304 Stainless Steel Construction\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOverall: Height 22″ × Width 42″ × Depth 27″\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOur flagship grill, featuring 5 Cast Stainless Steel Burners, the innovative HeatWave Chamber for superior heat retention, CoolTouch Knobs for safe operation, and a built-in infrared burner for high-temperature searing perfection. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex w-1\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOffers an impressive 1,013 square inches of total cooking surface (770 sq. inches primary area, 243 sq. inches secondary area). \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eFuego Vivo Double Side Burner\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOverall: Height 10¾\" × Width 13\" × Depth 21\"\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBurner Area: 217 sq. Inches\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWith two powerful burners at your disposal, you can multitask like a pro—sear your steak to perfection on one burner while gently simmering your favorite sauce on the other. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex w-1\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eAppliances \u0026amp; Convenience Features\u003c\/h3\u003e\n\u003col class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eCompact Refrigerator\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAn essential feature that caters to the complete outdoor BBQ aficionado, keeping ingredients and beverages perfectly chilled. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEliminates trips back to your indoor kitchen while entertaining\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStorage \u0026amp; Access Solutions\u003c\/h3\u003e\n\u003col class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003e42\" Double Doors\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWhere elegance meets functionality, these double doors offer a seamless, well-organized grilling-haven for storing accessories and supplies. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eTriple Access Doors\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFrom utensils to marinades, these doors offer access to your grilling essentials right at your fingertips, enhancing your cooking efficiency. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eSpecifications\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eGrill Dimensions\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOverall: Height 22″ × Width 42″ × Depth 27″\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eCooking Surfaces\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eGran Fuego 42\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePrimary Area: 770 sq. Inches\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eSecondary Area: 243 sq. Inches\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTotal Cooking Surface: 1,013 sq. Inches\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e\n\u003cstrong\u003eFuego Vivo Side Burner\u003c\/strong\u003e:\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBurner Area: 217 sq. Inches\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOverall: Height 10¾\" × Width 13\" × Depth 21\"\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eIsland Dimensions\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOverall: Height 36″ × Width 30″ × Length 96″\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eConstruction \u0026amp; Finish\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePowder Coated finish available in multiple color options\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBuilt using the highest quality materials that are reliable, long-lasting, impervious to corrosion and resistant to extreme weather. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eOptional Accessories\u003c\/h2\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eCustomize your outdoor kitchen experience with these premium accessories:\u003c\/p\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCutting Board\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBarbecue Tools\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBottle Opener\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGriddle Spatulas\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRotisserie Kit\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eElectrical Outlet\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGrill Grates\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOnyx Sear Burner\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eSmoker Box\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eGrill Cover\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eLED Lighting System\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eThe Complete Outdoor Experience\u003c\/h2\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eThe Videl USA Luxe 96I BBQ Island represents the epitome of outdoor culinary luxury. Its thoughtful combination of premium cooking equipment, convenient refrigeration, and ample storage creates a complete outdoor kitchen that enhances both your cooking capabilities and entertaining experience.\u003c\/p\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eDesigned to be the centerpiece of any outdoor setting, this premium BBQ island embodies luxury, convenience, and innovation. Make a statement with this professionally designed and crafted outdoor kitchen that offers the ultimate grilling experience. \u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex w-1\"\u003e\u003c\/span\u003e\u003cspan class=\"inline-flex\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eWith the Luxe 96I, transform your ordinary backyard into an extraordinary culinary destination where gourmet meals and memorable gatherings become the standard for outdoor living.\u003c\/p\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eShipping \u0026amp; Return Policies\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eShipping Process\u003c\/h3\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eAt Backyard Ember, we strive to deliver your premium Videl USA products efficiently. Most items ship from our warehouse, ensuring prompt delivery throughout the continental United States. Custom-finished items or manufacturer-direct shipments may require additional processing time.\u003c\/p\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eMade-to-Order Lead Times\u003c\/h3\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eFor products from The Outdoor Plus:\u003c\/p\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWe are a MADE-TO-ORDER manufacturer\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eWe start building once we receive payment\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComponents take 1-3 weeks to make\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComplete units take 2-4 weeks to make\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStandard Ground Shipping\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems under 150 pounds typically ship via FedEx, UPS, or similar carriers\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTracking information will be provided via email once your order ships\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePlease inspect all deliveries promptly and report any damage with photos to our customer service team\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eStandard Freight Shipping\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems over 150 pounds ship via specialized freight carriers\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFree curbside delivery with lift gate service included\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eThe carrier will contact you to schedule delivery (valid phone number required)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eInspect all freight shipments upon delivery and note any damage to the delivery receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eBackyard Ember is not responsible for damages not reported at the time of delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eShipping Options\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003e$8.95 Flat Rate Shipping: Orders under $99 ship for just $8.95 within the contiguous 48 states\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFree Standard Shipping: All orders over $99 qualify for free standard shipping within the contiguous 48 states\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eExpedited Shipping: Available for most items at additional cost; contact our customer service team regarding the price\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eFreight Damage\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustomer must notify us within 48 hours of receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf damage is seen upon delivery, REFUSE delivery of the product and let the delivery personnel know of those damages\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEmail \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Email\" href=\"mailto:support@backyardember.com\" class=\"underline\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e along with any related photos, videos, documents, or any other material that will help with the report\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eIncorrect Item\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReport the incident within 48 hours of receipt\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eEmail \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Email\" href=\"mailto:support@backyardember.com\" class=\"underline\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e along with any related photos, videos, or documents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\"\u003eReturn Policy\u003c\/h2\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eReturn Eligibility\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems must be unused, unassembled, and in original packaging with all components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReturn requests must be submitted within 30 days of delivery\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eApproved returns must be shipped back within 14 days of return authorization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eCancellation Policy for The Outdoor Plus Products\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eYou have 24-48 hours from when you place your order to cancel without a fee\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAny cancellation AFTER 48 hours will result in a 25% restocking fee and orders will be processed as Store Credit\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustomer is NOT responsible for finalizing their purchase\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eNon-Returnable Items\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCustom or made-to-order fire features and accessories\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eItems that have been used, assembled, or modified\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eClearance or final sale merchandise\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFire glass, lava rock, and other fire media once opened\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eCertain brands or items marked as non-returnable in product description\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eNO RETURNS on custom orders from The Outdoor Plus\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eQualifying Returns for The Outdoor Plus Products\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eTo be eligible, you must notify us within 48 hours if you wish to cancel or exchange the product\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eA qualifying return applies to a customer who made the order by mistake and must be reviewed by The Outdoor Plus\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePayment will be issued in the form of a check by default\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf customer prefers refund to their credit card, a 3.5% processing fee will be applied (CANNOT BE WAIVED)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eManufacturer Defects \u0026amp; Shipping Damage\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eFor suspected manufacturer defects, our team will first attempt repair solutions\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf repair isn't feasible, we'll assist with the replacement according to manufacturer warranty terms\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eShipping damage must be noted upon delivery and reported immediately with photos\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eReturn Process\u003c\/h3\u003e\n\u003col class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eComplete our online return request form\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eInclude order number and reason for return\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOur team will review your request (photos may be required)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eIf approved, you'll receive return authorization and shipping instructions\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003ePackage item securely in original packaging with all components\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eAttach provided return label(s) and ship via specified carrier\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\"\u003eRefunds \u0026amp; Fees\u003c\/h3\u003e\n\u003cul class=\"[\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRefunds are processed after item inspection at our warehouse\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eOriginal shipping costs are non-refundable\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eReturn shipping costs are the customer's responsibility unless otherwise specified\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eA 25% restocking fee may apply to non-defective returns\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words\"\u003eRefunds will be issued to the original payment method within 5-7 business days\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"whitespace-pre-wrap break-words\"\u003eFor assistance with any shipping or return issues, please contact our customer service team at \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Email\" href=\"mailto:support@backyardember.com\" class=\"underline\" target=\"_blank\"\u003esupport@backyardember.com\u003c\/a\u003e or call \u003ca rel=\"noopener\" title=\"Backyard-Ember-Support-Phone\" href=\"tel:7374000284\" target=\"_blank\"\u003e1-737-400-0248.\u003c\/a\u003e\u003c\/p\u003e\n\u003ch2 class=\"whitespace-pre-wrap break-words\"\u003e\u003cspan\u003eDocuments and Downloads\u003c\/span\u003e\u003c\/h2\u003e\n\u003cblockquote\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(4, 74, 3);\"\u003e\u003cspan style=\"color: rgb(7, 79, 6);\"\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/1kkVowXNh0GLlZD8uIlbA4zfH2zq2j0SC\/view?usp=drive_link\" title=\"VIDEL-Maestro-112L-Call-Out-Sheets\" rel=\"noopener\" style=\"color: rgb(7, 79, 6);\" target=\"_blank\"\u003eLuxe 96L\u003c\/a\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/1RSdIXWIHyoAgaKgvSvARWoioilIKOXLP\/view?usp=drive_link\" title=\"VIDEL_Luxe_96L_-_Call_Out_Sheets\" rel=\"noopener\" style=\"color: rgb(7, 79, 6);\" target=\"_blank\"\u003e - Sell Sheet \u003c\/a\u003e\u003ca href=\"https:\/\/videlusa.com\/cdn\/shop\/files\/VIDEL_Luxe_96L_-_Call_Out_Sheets.pdf?v=12199983433769496881\" rel=\"noopener noreferrer\" class=\"download-link\" target=\"_blank\"\u003e\u003c\/a\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv\u003e\u003ca rel=\"noopener\" title=\"Luxe-Collection-Spec-Sheet\" href=\"https:\/\/drive.google.com\/file\/d\/180zhD5_6XqzYubM3RGNYzjvxF-lutuVK\/view?usp=drive_link\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003cstrong\u003eLuxe Collection Specification Sheet\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003ca rel=\"noopener\" title=\"Videl-2-Island-BBQ-Assembly-Instructions\" href=\"https:\/\/drive.google.com\/file\/d\/1iUeDcc63CLMkDGOa5e8-DwRyzBqUnC87\/view?usp=drive_link\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003cstrong\u003eIsland Installation Manual\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003ca rel=\"noopener\" title=\"GRILL-MANUAL-APPROVED-ENG\" href=\"https:\/\/drive.google.com\/file\/d\/15V8rgUTC8UIuDzh4Ql8x1JDj25k8m-oR\/view?usp=drive_link\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(5, 74, 4);\"\u003e\u003cstrong\u003eBBQ User Manual\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/div\u003e\n\u003cstrong\u003e\u003ca style=\"color: rgb(4, 74, 3);\" href=\"https:\/\/drive.google.com\/file\/d\/11yEYB1aDkG_iGB1OCNCiGSRX4hd2pGXb\/view?usp=drive_link\" title=\"videl-grill-collection-42in-spec-sheet\" target=\"_blank\"\u003e42\" Grill Spec Sheet\u003c\/a\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/1G61jnDNIuw-k5M-RrtzWxZzSwkgOXDxJ\/view?usp=drive_link\" title=\"Videl-Grills-4_5-Burner-Manual\" style=\"color: rgb(4, 74, 3);\" rel=\"noopener\" target=\"_blank\"\u003e42\" Grill Manual\u003c\/a\u003e\u003cbr\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/1HrLCHfFtSwfm1igNnN2E21xRDnO6_GvK\/view?usp=drive_link\" title=\"Videl-Gran-Fuego-42-Call-Out-Sheets\" style=\"color: rgb(4, 74, 3);\" rel=\"noopener\" target=\"_blank\"\u003e42\" Grill Sell Sheet\u003c\/a\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/1cpJlpwQ60XBDhkzwPM_zw5u1jWPoYd6M\/view?usp=drive_link\" title=\"videl-42in-double-doors-spec-sheet\" style=\"color: rgb(4, 74, 3);\" rel=\"noopener\" target=\"_blank\"\u003e42\" Double Door Spec Sheet\u003c\/a\u003e\u003c\/strong\u003e\n\u003cp\u003e\u003cstrong style=\"color: rgb(4, 74, 3); font-size: 0.875rem;\"\u003e\u003cspan style=\"color: rgb(5, 73, 4);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(5, 73, 4);\" title=\"videl-compact-fridge-spec-sheet\" href=\"https:\/\/drive.google.com\/file\/d\/1MvSCvpjeabb9K9P4_paiX9s3R2daxhya\/view?usp=drive_link\" target=\"_blank\"\u003eCompact Fridge Spec Sheet\u003c\/a\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(4, 74, 3);\"\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(5, 73, 4);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(5, 73, 4);\" title=\"Videl-Compact-Refrigerator-Manual\" href=\"https:\/\/drive.google.com\/file\/d\/1on72wXa-UkYkC6mTcimiwuLVRtVnZ8mP\/view?usp=drive_link\" target=\"_blank\"\u003eCompact Fridge Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca title=\"videl-double-side-burner-spec-sheet\" class=\"download-link\" rel=\"noopener noreferrer\" href=\"https:\/\/drive.google.com\/file\/d\/1B6XYZC59MuQiGRHk3EiGTEbiMDxfJO0K\/view?usp=drive_link\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(4, 74, 3);\"\u003e\u003cstrong\u003eDouble Side Burner Spec Sheet\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(4, 74, 3);\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/13EwxTjMHKAiZHAj4BTfheEn9pmJfGLi_\/view?usp=drive_link\" title=\"Videl_Grills_-_Side_Burner_Manual\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(4, 74, 3);\"\u003e\u003cstrong\u003eDouble Side Burner Manual\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/drive.google.com\/file\/d\/1imyQkaiiXSoFoqUIeUeNr-8lZTKN5LWG\/view?usp=drive_link\" title=\"VIDEL_Fuego_Vivo_-_Side_Burner_-_Call_Out_Sheets\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(4, 74, 3);\"\u003e\u003cstrong\u003eDouble Side Burner Sell Sheet\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/blockquote\u003e"}